Stephanie Herrera
Manteca,CA
Summary
Energetic professional successful at motivating and building positive team dynamics to accomplish goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
8
8
years of professional experience
Work History
Sales Counterperson
Livermore Ford
Livermore, California
02.2023 - Current
- Handled automotive repair orders efficiently.
- Kept parts neatly stacked and ready for purchase to boost sales.
- Received incoming shipments, checked contents against order forms, sorted items according to type, size or other criteria.
- Answered phone calls and emails from customers inquiring about parts availability.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Optimized team effectiveness by personally working with new hires regarding compliance, sales and service standards.
- Ensured compliance with safety regulations related to hazardous materials handling.
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Prepared packages for shipping and determined most economical shipping methods.
- Monitored inventory levels and re-ordered supplies when necessary.
- Delivered parts to customers in a timely manner.
- Managed time effectively to ensure deliveries are made according to schedule.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Processed warranty claims in accordance with company policies and procedures.
Amazon Delivery
Amazon
Livermore, California
10.2022 - 02.2023
- Uploaded photos, videos or images to online storefronts or other shopping websites.
- Conducted market research to identify new products and trends in the Amazon Marketplace.
- Filled customer orders by packaging sold items and documentation for direct shipping and by transferring orders to manufacturers or third-party distributors.
Team Lead
Safeway
Modesto, California
03.2020 - 10.2022
- Delegated tasks appropriately according to individual skill sets.
- Assessed company operations for compliance with safety standards.
- Maintained accurate records of employee attendance and task completion times.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Analyzed sales trends to anticipate future needs and adjust inventory accordingly.
- Analyzed inventory trends to forecast future needs and prevent overstock.
- Monitored stock levels and reported low supply situations.
- Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
- Baked breads, rolls and other pastries using traditional recipes.
- Assisted in unloading delivery trucks containing food supplies.
- Coordinated with kitchen staff to ensure timely food preparation.
Waitress
Deva Cafe
Modesto, California
07.2019 - 03.2020
- Assisted other wait staff members in times of heavy customer traffic.
- Processed payments accurately using cash registers or POS systems.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
Deli Clerk
Raley's Supermarket
Modesto, California
02.2017 - 03.2019
- Adhered to health and safety standards while preparing food.
- Maintained records such as inventory levels or sales figures.
- Adhered to health regulations regarding food handling and sanitation standards.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
Modesto High
Modesto, CA06-2003
Associate of Arts - Child Development
Modesto Junior College
Modesto, CASkills
- Fulfill repair orders
- Certified Forklift Operator
- Self motivated
- Team player
- Inventory control
- Stock allocation
- Shipping and receiving
- Excellent work ethic
- Multitasking Abilities
- Organization and time management
Timeline
Sales Counterperson
Livermore Ford
02.2023 - Current
Amazon Delivery
Amazon
10.2022 - 02.2023
Team Lead
Safeway
03.2020 - 10.2022
Waitress
Deva Cafe
07.2019 - 03.2020
Deli Clerk
Raley's Supermarket
02.2017 - 03.2019
High School Diploma -
Modesto High
Associate of Arts - Child Development
Modesto Junior College