Felicia Byrd
Memphis,TN
Summary
Well-rounded Office Manager possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
24
24
years of professional experience
1
1
Certificate
Work History
Office Manager
Theresa H Patterson PC
Memphis, TN
03.2000 - Current
- Coordinated meetings, conferences, travel arrangements and department activities.
- Coordinated service of process between parties involved in litigation matters.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Coordinated subpoena services and other support activities for legal office.
- Prepared reports, correspondence and other documents related to cases.
- Organized case files, including maintaining filing systems, photocopying documents and scanning records into databases.
- Attended hearings with attorneys to provide assistance during proceedings.
- Maintained contact with clients regarding case updates or changes in procedures.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Education
High School Diploma -
Mitchell High School
Memphis, TN05-1989
Skills
- Office Management
- Customer Service
- Scheduling Coordination
- Meeting planning
- Travel Coordination
- Litigation Support
- Legal Document Preparation
- Confidentiality
Accomplishments
- 20 Years Of Service Award
Certification
Management and Strategy Institute
– Certified Business Office Manager (CBOM)
Timeline
Office Manager
Theresa H Patterson PC
03.2000 - Current
High School Diploma -
Mitchell High School
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