Felicia Cannon
Columbia,MD
Overview
21
21
years of professional experience
1
1
Certification
Work History
School Crossing Guard
Howard County Police Department
Columbia, MD
08.2023 - Current
- Helping build awareness of the present of a crossing pedestrian who is crossing the road at a crosswalk during school hours at a particular time. Warning motorists drivers with a stop sign to stop. Visibly direct on coming traffic in a safety manner.
Office Cleaning
Summit Building Services
Columbia, MD
11.2023 - 09.2025
- I'm responsible for keeping offices and public areas neat and organized in the Evening for 2 1/2 hours Monday through Friday. My main duties include sweeping, mopping, vacuuming, dusting, sanitizing bathrooms, kitchen, countertops and other public areas.
Commercial Cleaning
C&C Cleaning Service LLC
Columbia, MD
11.2022 - 11.2023
- Provided a clean environment inside and outside the office building. Checking the cleaning checklist to ensure that everything was completed. Dusting, cleaning all surfaces, break room/kitchen, all bathrooms cleaned. Mopped, swept and vacuumed all areas. Removed all recycling and trash bags to its proper disposal. Removed debris from outside the office building. Stocking up on supplies as needed.
Delivery Driver
UberEATS
Columbia, MD
07.2021 - 10.2022
- Delivered food from restaurants to customers homes and businesses in a timely manner. Followed all instructions to ensure delivery of the food to customers.
Delivery Driver
DoorDash
Columbia, MD
07.2021 - 06.2022
- Delivered food from restaurants to customers homes and businesses in a timely manner. Followed all instructions to ensure delivery of the food to customers.
Driver/Dispatch
Humanim
Columbia, MD
05.2013 - 03.2020
- Kept records of all the morning and evening pick ups. Provided a safe commute and taking daily calls for cancellations. Completed maintenance sheet once a week for the work van. Completed all in person training and online courses. Cleaned and maintain the maintenance on the signed worked van.
Residential Cleaning
Betty's Cleaning Service
Savage, MD
06.2005 - 05.2013
- Provided a clean environment inside apartments/ houses. Disaffecting all surfaces and cleaning all designated areas such as kitchen, bathroom, living room, basement and bedrooms. Mopped, swept and vacuumed all areas. Removed all recycle and trash bags to its proper disposal.
Assistant Teacher
Bethel Christian Academy
Savage, MD
08.2005 - 06.2008
- Facilitated classroom instruction through preparation of materials and resources for diverse learning activities.
- Assisted in developing individualized education plans tailored to student needs and learning styles.
- Monitored student progress, providing timely feedback to enhance academic performance and behavior.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Education
High School Diploma -
High Point High School
Beltsville, MD06.1997
Skills
Customer service
Appointment scheduling
Commercial Cleaning
Residential Cleaning
Delivery Driver Experience
Phone answering etiquette
Dispatch
Techie
Problem-solving
Multitasking
Reliability
Excellent communication
Critical thinking
Organizational skills
Team collaboration
Active listening
Adaptability and flexibility
Analytical skills
Certification
- Driver's License
- Non-CDL Class C
Summary
I do understand there are numerous of reasons why there would be better candidates for the job through my job and education history. I also understand you would likely consider a tradition tech-savvy individual with more credentials in this field of work. I can assure you all I need is one call or email to show you that I will be the best employee everyday from the moment I punch in to the moment I punching out. My professionalism is among the best with the different environments i have work in, and many techniques I learned to provide the best customer service. I'm willing to learn new skills and dedicate my time and effort to give you the best results and longevity for this company. I will put my best foot forward to get the job done efficiently and professionally. I am transitioning to a fully work from home environment, bringing strong self-management skills, experience with digital collaboration tools Slack, Zoom, Microsoft Word documents.
Timeline
Office Cleaning
Summit Building Services
11.2023 - 09.2025
School Crossing Guard
Howard County Police Department
08.2023 - Current
Commercial Cleaning
C&C Cleaning Service LLC
11.2022 - 11.2023
Delivery Driver
UberEATS
07.2021 - 10.2022
Delivery Driver
DoorDash
07.2021 - 06.2022
Driver/Dispatch
Humanim
05.2013 - 03.2020
Assistant Teacher
Bethel Christian Academy
08.2005 - 06.2008
Residential Cleaning
Betty's Cleaning Service
06.2005 - 05.2013
High School Diploma -
High Point High School