Felicia Carvalho
Correctional Officer
New Bedford,MA
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
1
1
Language
2
2
Certifications
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Correctional Officer
Bristol County Sheriff's Office
North Dartmouth, MA
02.2014 - Current
- Supervise inmates in housing units and those segregated.
- Promptly make periodic patrols and initiate counts of inmates.
- Accurately maintain control and discipline including use of physical restraint and restraining devices.
- Prevent the introduction of contraband into the institution.
- Diligently monitor, supervise and screen inmate visitor traffic.
- Maintain a record of equipment, supplies and other items.
- Setup and receive inmate counts.
- Initiate and participate in search of inmate recreation areas and work areas.
- Everyday handling of written logs and excel documents.
- Intensive report writing skills due to numerous legal court documents.
- Educated in the recent update of the Massachusetts crime bill.
- The rehabilitation of inmates/detainees.
Loss Prevention Officer
KMART
Fall River, MA
06.2013 - 02.2014
- Protect company assets through activities in safety and inventory recovery.
- Understand store layout and merchandise locations.
- Detect and respond to theft incidents.
- Utilize Loss Prevention Information System.
- Prompt decision making in stressful situations.
- Monitor all areas of store.
Education
High School Equivalency - Criminal Justice
Bristol Community College
09.2012 - 12.2013
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New Bedford High School
Skills
Suicide prevention training
Inmate behavior modification tactics
Central and pod control
Conflict resolution skills
Criminal laws
Safety and security enforcement
Correctional facility procedures
Crisis intervention training
Search and seizure procedures
Emergency Management
Self-defense techniques
Segregation unit specialist
Emergency Response
Surveillance
Firearm operations trained
Weapons training
Certification
EMR - Emergency First Responder
Timeline
Correctional Officer
Bristol County Sheriff's Office
02.2014 - Current
Loss Prevention Officer
KMART
06.2013 - 02.2014
High School Equivalency - Criminal Justice
Bristol Community College
09.2012 - 12.2013
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New Bedford High School