Felicia Chavez
Albuquerque,NM
Summary
Accomplished Security Officer with a proven track record at Albuquerque Public Schools Administration, enhancing safety and reducing incident recovery time by implementing advanced security measures. Skilled in theft prevention and teamwork, demonstrating exceptional problem-solving abilities and attention to detail. Achieved significant improvements in security protocols and emergency response efficiency. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Campus Police Service Aide
Albuquerque Public Schools Administration
07.2022 - 02.2023
- Streamlined incident response, reducing recovery time from security breaches.
- Followed designated loss prevention, security and safety practices.
- Enhanced property security with implementation of advanced alarm systems.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Security Guard
Regulator Security
02.2022 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded quickly to incidents and assessed active situations for security concerns.
Security Guard
ADC LTD Security Division
06.2022 - 09.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Security Officer
Metro One Loss Prevention
05.2020 - 03.2021
- Prevented shoplifting incidents through proactive engagement with customers and consistent visual presence on the sales floor.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Conducted daily store walk-throughs to identify potential security risks.
- Observed video surveillance systems for prompt emergency response.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
Security Officer
Mesa Detection Agency Inc.
05.2020 - 03.2021
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Ensured proper functioning of security equipment and assigned vehicle, by performing routine inspections, maintenance, and coordinating repairs as needed.
Security Officer
3d Security
08.2019 - 05.2020
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Education
Certified - Medical Billing And Coding
Central New Mexico Community College
Albuquerque, NM08.2025
GED -
Del Mar College
Corpus Christi, TX06.2012
Skills
- First Aid Training
- Theft Prevention
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
Accomplishments
- Achieved Level 1 guard card through effectively helping with security guard training class.
- Achieved Level 2 guard card through effectively helping level 2 security guard training,
- Achieved level 2 guard card by completing pepper spray and mace training with accuracy and efficiency.
Certification
- CPR/AED Certification
- New mexico state Driver's License
- First Aid Certification
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Campus Police Service Aide
Albuquerque Public Schools Administration
07.2022 - 02.2023
Security Guard
ADC LTD Security Division
06.2022 - 09.2022
Security Guard
Regulator Security
02.2022 - 02.2023
Security Officer
Metro One Loss Prevention
05.2020 - 03.2021
Security Officer
Mesa Detection Agency Inc.
05.2020 - 03.2021
Security Officer
3d Security
08.2019 - 05.2020
Certified - Medical Billing And Coding
Central New Mexico Community College
GED -
Del Mar College
- CPR/AED Certification
- New mexico state Driver's License
- First Aid Certification
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