Felicia Colan

Contributed to the transition when Discovery acquired the building from Juniper.

Cleaned residence rooms,common areas,and hallways.

Performed deep cleans for ready move in rooms or just a deep clean requested by resident or family member

Assisted residential aides with laundry

Stocked bathrooms with toilet paper,paper towels etc.

Cleaned offices,medical rooms and physical therapy areas.

Respond to radio calls very fast and efficiently

Very courteous towards residents,guest and staff

A team player will help out another department if needed

Reliable and always on time

And will pick up shifts with no question asked.

• Prepared sliced meats, cheeses, and hot foods while maintaining food safety and sanitation standards.
• Operated deli slicers, scales, and packaging equipment to serve customers accurately and efficiently.
• Rotated and stocked deli cases to preserve freshness and reduce product waste.
• Assisted customers with custom orders, product recommendations, and portion requests.
• Monitored temperatures, labels, and expiration dates to support compliance with food handling procedures.
• Replenished inventory and organized backroom supplies to maintain continuous deli operations.
• Followed cleaning routines for workstations, equipment, and display cases to uphold department readiness.
• Trained new associates on deli processes, safety practices, and customer service expectations.
• Greeted customers at counter to fulfill requests and answer questions.
• Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
• Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
• Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.

• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
• Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
• Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
• Operated electronic backpack vacuums and floor sweepers.
• Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
• Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.

• Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
• Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
• Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
• Achieved significant reduction in lost and found items through diligent room checks and organized logging system.