Felicia Denmark
Perry
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Experienced healthcare leader adept at training and leading successful teams focused on delivering exceptional service to all patients. Talented problem-solver with excellent clinical, scheduling and budget administration skills.
Overview
12
12
years of professional experience
Work History
Licensed Practical Nurse
North Florida Medical Centers
05.2024 - Current
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Maintained meticulous records of patient care, treatments, and ensuring continuity of care.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Responded to patient requests with appropriate clinical and personal assistance.
- Advocated for patients' needs and preferences with healthcare providers, fostering patient-centered care.
- Reviewed patient history to verify conditions and current medications.
- Improved patient satisfaction with empathetic communication and timely response to needs.
- Supported patients and families through education on home care procedures.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
Health Services Administrator
Centurion
10.2016 - 02.2024
- Managed and supervised over 140 Medical, Mental Health and Dental Staff.
- Served as a liaison to the facilities Security Administration Team and the patients families.
- Overseen day to day operations to ensure contractual requirements were met. Ensured compliance with all facility/company policies.
- Oversaw accounting, budgeting, and financial reporting. Monitored supply budget and traced medical/office supply inventory.
- Reviewed requests for expenditures and determined if such applications were justified and within budget.
- Maintained credentialing and immunization logs for employees and providers.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Oversaw recruitment efforts for clinical and administrative staff, building a highly skilled team dedicated to exceptional patient care.
- Enhanced staff training programs by identifying professional development needs and providing targeted educational resources.
- Managed team schedule and workflow between jobs.
- Provided written/verbal communication to staff regarding facility clinical operations/policies through monthly staff meetings and emails.
- Performed/monitored payroll and time keeping through Paycom.
- Created and implemented organizational policies and procedures.
- Monitored status of individuals with chronic health concerns.
- Collaborated with clinical leadership to establish best practices for patient-centered care across all service lines.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
LPN, Quality Control/Infection Control Nurse
Centurion
05.2016 - 10.2016
- Conducted regular audits of clinical practices related to infection control measures, identifying areas for improvement and providing targeted recommendations.
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Identified and mitigated unnecessary infection risks through regular reviews and procedural assessments.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Updated departmental documentation systems, enabling more efficient tracking and reporting of key performance indicators related to infection control programs.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Implemented isolation precautions for high-risk patients, minimizing exposure risks to others within the healthcare environment.
- Gathered and submitted data to regulatory agencies for mandatory report infections such as Influenza, Covid, STD's and MRSA.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Licensed Practical Nurse (LPN)
Corizon Health Services
08.2012 - 05.2016
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Maintained meticulous records of patient care, treatments, and progress, ensuring continuity of care.
- Streamlined medication administration processes, reducing wait times and increasing patient compliance. Conducted medication distribution medication pass for over 100 patients twice daily.
- Facilitated efficient communication between patients and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Led training sessions for new LPNs and nursing assistants, improving team competency and patient care standards.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Licensed Practical Nurse -
North Florida Community College
Madison, FLGeneral Study -
Southwest Georgia Technical College
Thomasville, GAHigh School Diploma - General High School Curriculum
Taylor County High School
Perry, FLSkills
- Medication Administration
- Direct Patient Care
- Vital signs monitoring
- HIPAA Compliance
- Organizational Leadership
- Patient Safety
- Strategic business planning
- Healthcare management
- Quality Improvement
- Training and education
- Team Supervision
- Policy Implementation
- Staff evaluations
Occupationallicensescertificatesandtraining
05/01/12, License Practical Nurse, State of Florida
Timeline
Licensed Practical Nurse
North Florida Medical Centers
05.2024 - Current
Health Services Administrator
Centurion
10.2016 - 02.2024
LPN, Quality Control/Infection Control Nurse
Centurion
05.2016 - 10.2016
Licensed Practical Nurse (LPN)
Corizon Health Services
08.2012 - 05.2016
General Study -
Southwest Georgia Technical College
High School Diploma - General High School Curriculum
Taylor County High School
Licensed Practical Nurse -
North Florida Community College
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