Felicia Desmond
Black Canyon City,AZ
Summary
Experienced registered nurse with expertise in case management, behavioral health, and substance use. Successfully relocated from New York to Arizona three years ago and efficiently managed our home. Eager and prepared to resume providing exceptional patient care.
Overview
6
6
years of professional experience
Work History
Charge Nurse
Northwell Health
10.2016 - 09.2021
- Supervised nursing staff, providing guidance and support to maintain high standards of patient care and safety.
- Developed care plans tailored to individual patient needs, promoting optimal recovery and health outcomes.
- Assessed patient conditions regularly, identifying changes in health status to initiate prompt care adjustments.
- Trained staff on emergency response procedures, ensuring preparedness for any critical situations that may arise.
- Facilitated patient admissions and discharges, streamlining processes to enhance patient flow and satisfaction.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
RN Case Manager
Family Service League
03.2016 - 02.2018
- Monitored patient outcomes consistently, adjusting care strategies based on feedback and clinical observations to optimize recovery.
- Collaborated with interdisciplinary teams using case management software to coordinate patient care, improving communication among healthcare providers.
- Assessed patient needs through comprehensive evaluations, developing individualized care plans tailored to specific health challenges.
- Facilitated patient education sessions, empowering individuals with knowledge about conditions and promoting self-management.
Behavioral Health Nurse
C.K Post
09.2015 - 02.2017
- Reduced behavioral incidents by developing and implementing individualized patient treatment plans.
- Conducted surveillance of patients to note behavioral changes and relayed information to charting systems.
- Enhanced patient safety by consistently conducting thorough risk assessments and initiating appropriate interventions as needed.
- Completed pre-admission screenings and physical and mental health assessments for psychiatric patients.
- Performed standard nursing duties such as drawing blood and physical well check examinations.
- Utilized de-escalation techniques effectively to manage crisis situations while maintaining a safe environment for all involved parties.
Education
Bachelor Of Nursing - Nursing
Chamberlain College of Nursing
Chicago, IL08.2016
Associate Degree In Nursing - Nursing
Suffolk County Community College
Selden, NY12.2014
Skills
- Decision-making
- Clinical leadership
- Care coordination
- Team leadership
- Compassionate and patient
- Calm and composed
- Mentoring and coaching
- Patient assessments
Timeline
Charge Nurse
Northwell Health
10.2016 - 09.2021
RN Case Manager
Family Service League
03.2016 - 02.2018
Behavioral Health Nurse
C.K Post
09.2015 - 02.2017
Bachelor Of Nursing - Nursing
Chamberlain College of Nursing
Associate Degree In Nursing - Nursing
Suffolk County Community College
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