Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicia Hankins

Memphis,TN

Summary

Dedicated individual with an extensive supervisory work history that includes excellent customer service skills and extensive medical knowledge. Proven ability to be a team player who utilizes strong communication and interpersonal skills.

Overview

24
24
years of professional experience

Work History

Licensed Practical Nurse

Addus Healthcare
05.2025 - Current
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.

Care Coordinator

At Home Health Care
02.2001 - Current
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.

Nursing Supervisor

Whitehaven Community Living Center
07.2016 - 03.2020
  • Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
  • Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Delegated tasks and provided leadership for [Number] nurses and support personnel.

Education

Bachelor of Arts - Sociology

Arkansas State University
Jonesboro, AR
12-2024

Certificate of Technical Studies - Practical Nursing

Tennessee Technology Center
550 Alabama St, Memphis, TN
12-2001

Skills

  • Attention to detail
  • Educating families
  • Adaptable and flexible
  • Patient education
  • Responsible and dependable
  • Charting and recording
  • Staff direction and task delegation
  • Verbal and written communication

Timeline

Licensed Practical Nurse

Addus Healthcare
05.2025 - Current

Nursing Supervisor

Whitehaven Community Living Center
07.2016 - 03.2020

Care Coordinator

At Home Health Care
02.2001 - Current

Bachelor of Arts - Sociology

Arkansas State University

Certificate of Technical Studies - Practical Nursing

Tennessee Technology Center

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