Felicia Harris
Venus,TX
Summary
Accomplished HR professional with a proven track record at Humana, enhancing employee relations and streamlining onboarding processes. Expert in HRIS systems and adept at fostering a positive company culture through effective benefits administration and conflict resolution. Demonstrates a keen ability to manage multiple priorities, ensuring compliance and driving HR initiatives forward.
Overview
7
7
years of professional experience
Work History
Human Resources Generalist
Universal Health Services
08.2022 - 04.2024
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
Human Resources Business Partner
Humana
12.2020 - 05.2022
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Serve as the first point of contact for Leave, Disability, and Accommodation related inquiries
- Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast-paced environment.
- Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities.
Human Resources Coordinator
Senior Care Centers
08.2019 - 09.2020
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
Human Resources Generalist Intern
Crown Consulting Services LLC
10.2017 - 08.2019
- Managed employee exit interviews and paperwork.
- Recruited and screened qualified potential employees.
- Maintained and scheduled complex calendars.
- Assisted in updating company policies and procedures to ensure compliance with employment laws and regulations.
- Assisted with onboarding new employees, ensuring a smooth transition into the company culture.
- Helped resolve employee relations issues by providing guidance on conflict resolution strategies and appropriate course of action.
Education
MBA -
University of Phoenix
Tempe, AZBachelor of Science - Finance
University of Central Missouri
Warrensburg, MOSkills
Employee Onboarding
Benefits Administration
HR Policies Implementation
HRIS Systems
Employee Relations
Records Management
Timeline
Human Resources Generalist
Universal Health Services
08.2022 - 04.2024
Human Resources Business Partner
Humana
12.2020 - 05.2022
Human Resources Coordinator
Senior Care Centers
08.2019 - 09.2020
Human Resources Generalist Intern
Crown Consulting Services LLC
10.2017 - 08.2019
MBA -
University of Phoenix
Bachelor of Science - Finance
University of Central Missouri
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