Summary
Overview
Work History
Education
Skills
Timeline
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Felicia Hernandez Osoria

Baltimore,MD

Summary

Proven leader with a track record of enhancing store operations and boosting sales at Owners by implementing effective merchandising strategies. At Handchand Corporation, excelled in maintaining a safe and efficient workspace, showcasing strong organizational skills and a commitment to brand awareness. Skilled in employee scheduling and store maintenance, achieving significant improvements in customer satisfaction.

Overview

37
37
years of professional experience

Work History

Clothing Store Manager

Owners
04.2012 - 07.2024
  • Addressed customer complaints promptly, ensuring resolution and minimizing negative impact on the business.
  • Enhanced store appearance by regularly updating displays, arranging merchandise, and maintaining cleanliness.
  • Increased sales by implementing effective merchandising strategies and managing store inventory.
  • Improved customer satisfaction through exceptional service and quick response to inquiries.

Factory Worker

Handchand Corporation
09.1987 - 08.1991
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Collaborated with team members to meet daily production quotas, promoting a positive work environment.
  • Carefully packaged finished products and prepared for shipment.

Education

High School Diploma -

Manuel Aibar
Doctor Columna Bonao
10.1987

Skills

  • Store operations
  • Brand Awareness
  • Employee Scheduling
  • Store maintenance

Timeline

Clothing Store Manager

Owners
04.2012 - 07.2024

Factory Worker

Handchand Corporation
09.1987 - 08.1991

High School Diploma -

Manuel Aibar

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Felicia Hernandez Osoria