Felicia Hill
CCMA
Birmingham,AL
Summary
Dynamic CCMA with extensive experience at UAB Hospital Temporary Services, excelling in patient care and electronic health records management. Proven ability to enhance operational efficiency through critical thinking and effective communication. Skilled in vital sign assessment and committed to delivering high-quality healthcare services while fostering teamwork and patient independence.
Overview
6
6
years of professional experience
Work History
CCMA
UAB Hospital Temporary Services
Birmingham
02.2026 - Current
- Supported healthcare providers during patient examinations and procedures to enhance care delivery.
- Collected vital signs and documented patient information accurately.
- Performed patient intake, including taking vital signs and medical histories.
- Guided patients through treatment plans and medication administration to promote understanding and adherence.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Prepared examination rooms and ensured proper sterilization of equipment.
- Maintained accurate patient records in electronic health record systems to ensure seamless information access.
- Supported health team in delivering high-quality patient care services.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
CCMA
Cooper Green Mercy Hospital
Birmingham
05.2024 - 12.2025
- Supported healthcare providers during patient examinations and procedures to ensure quality care.
- Maintained accurate patient records in electronic health record systems to enhance data accessibility.
- Informed patients about treatment plans and medication administration to promote understanding and adherence.
- Collected vital signs and documented patient information accurately.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Prepared examination rooms and ensured proper sterilization of equipment.
- Performed patient intake, including taking vital signs and medical histories.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Responded quickly to emergent situations within the clinic setting by following established protocols.
- Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
- Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
- Delivered medication following established safety protocols.
- Supported health team in delivering high-quality patient care services.
- Participated in continuing education courses relevant to clinical medical assisting duties.
- Documented lab results accurately into the Electronic Medical Record system.
- Facilitated referrals from primary care providers to specialists for further testing or treatment options.
CCMA
UAB Medicine Temp Services
Birmingham
03.2022 - 05.2024
- Followed established guidelines and procedures for maximum regulatory compliance.
- Filed paperwork promptly to ensure compliance.
- Addressed concerns quickly to avoid lasting issues.
- Managed daily tasks while identifying and implementing strategies to support business targets.
- Reviewed activities to pinpoint and implement improvements for enhanced operational efficiency.
- Monitored processes and proposed actionable improvements to streamline workflows.
- Utilized effective organization to streamline workload and enhance productivity.
- Participated in seminars and additional training to expand knowledge and skills.
- Applied critical thinking to troubleshoot and address problems promptly.
- Assisted team members and managers with tasks to maintain productivity and meet project milestones.
- Assisted colleagues in finishing tasks to achieve project objectives.
- Utilized downtime to perform routine tasks, preventing service delays.
- Finished tasks and job duties, adhering to deadlines to avoid delays.
- Maintained good working relationship with co-workers and management.
- Reviewed incoming orders for mistakes to maintain accurate inventory.
CCMA
Always Best Care
Birmingham
06.2020 - 05.2022
- Administered medications and monitored client health conditions regularly.
- Monitored patient vital signs and communicated significant changes to physician or nurse for prompt intervention.
- Assessed the physical condition of clients on an ongoing basis including reporting any changes in health status to supervisor.
- Developed personalized care plans in collaboration with healthcare professionals.
- Facilitated patient independence by teaching self-care skills for safe, independent living.
- Changed dressings on wounds to prevent infection and check for healing.
- Positioned patients properly during examination or treatment for comfort and safety.
- Coordinated patient admissions by contacting medical facilities, ensuring timely scheduling.
- Assisted clients with daily living activities and mobility needs.
- Documented client progress and communicated updates to family members.
- Trained new staff on caregiving protocols and best practices.
Education
Graduate Certificate - Health Education
Brown Mackie College
Homewood, AL05-2016
Skills
- Vital sign assessment
- Vital sign measurement
- EKG monitoring
- Specimen collection
- Infection control
- Laboratory techniques
- Electronic health records management
- Patient care
- Healthcare team coordination
- QUALITY ASSURANCE
- TIME MANAGEMENT
- MULTITASKING
- Task flexibility
- PROBLEM RESOLUTION
- DECISION-MAKING
- ANALYTICAL THINKING
- CRITICAL THINKING
- PLANNING
- VERBAL COMMUNICATION
- Communication skills
- Attention to detail
- NETWORKING
- Laboratory techniques
- Electronic health records management
- Patient assessment
- Proper sterilization techniques
- Lab equipment setup
Awards
- President's List
- Dean's List
- Graduated Cum Laude
- Member of The National Honor Society
Timeline
CCMA
UAB Hospital Temporary Services
02.2026 - Current
CCMA
Cooper Green Mercy Hospital
05.2024 - 12.2025
CCMA
UAB Medicine Temp Services
03.2022 - 05.2024
CCMA
Always Best Care
06.2020 - 05.2022
Graduate Certificate - Health Education
Brown Mackie College