Rachael Holt
Glade Spring,Virginia
Summary
CCMA with extensive experience at Fountain City Family Physicians, specializing in patient registration and clinical documentation. Proven track record in enhancing patient flow and delivering exceptional customer service. Skilled in electronic health records management and vital sign assessment, ensuring optimal patient care and satisfaction.
Overview
18
18
years of professional experience
Work History
CCMA
Fountain City Family Phy
Knoxville , TN
05.2011 - Current
- Managed patient flow by answering phones, scheduling appointments, and greeting visitors professionally.
- Accurately registered new patients into practice management software, entering demographic information.
- Conducted patient interviews to gather health history, vital signs, and current medical issues.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Prepared treatment rooms by cleaning surfaces and restocking supplies for patient readiness.
- Performed clerical tasks such as transcribing dictation from physicians or coding patient information into electronic databases.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Child Care Center Teacher
Your-Kid-N-Me
Corryton, Tennessee
01.2007 - 04.2011
- Maintained up-to-date records of student attendance, behavior, and academic progress.
- Created safe, clean, and stimulating learning environments for children.
- Monitored student progress to promote cooperation and growth among peers.
- Escorted children on outings to enhance enrichment while ensuring safety.
- Oversaw student behavior in classroom and outdoor settings.
- Provided positive guidance to foster social, emotional, physical, and cognitive development.
- Communicated daily with parents and guardians regarding activities and behavioral concerns.
Education
Associate of Science - Medical Assisting
South College
Knoxville, TN05-2012
Skills
- Patient registration and clinical documentation
- Electronic health records management
- Medical terminology
- Vital sign assessment
- Customer service excellence
- Specimen collection
- Clinical documentation
- CPR certification
Timeline
CCMA
Fountain City Family Phy
05.2011 - Current
Child Care Center Teacher
Your-Kid-N-Me
01.2007 - 04.2011
Associate of Science - Medical Assisting
South College
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