Kaitlyn Zick
Orange,VA
Summary
Committed fast learner seeking flexible role to balance work and academic commitments
Overview
1
1
Certification
9
9
years of professional experience
Work History
CCMA
UVA Community Health
Culpeper, Virginia
07.2025 - 06.2026
- Assisted in patient intake and documented medical histories.
- Prepared examination rooms and ensured readiness for patient visits.
- Supported healthcare providers during examinations and procedures.
- Administered medications and performed basic laboratory tests.
- Educated patients on treatment plans and medication instructions.
- Maintained accurate medical records within electronic health systems.
- Collaborated with team members to improve clinic workflow efficiency.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Performed patient intake, including taking vital signs and medical histories.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Responded quickly to emergent situations within the clinic setting by following established protocols.
- Administered medication under the direction of a physician or nurse practitioner using proper safety protocols.
CCMA
UVA Community Health
Warrenton, Virginia
09.2022 - 07.2025
- Assisted in patient intake and documented medical histories.
- Prepared examination rooms and ensured readiness for patient visits.
- Supported healthcare providers during examinations and procedures.
- Administered medications and performed basic laboratory tests.
- Scheduled patient appointments and managed follow-up communications.
- Educated patients on treatment plans and medication instructions.
- Maintained accurate medical records within electronic health systems.
- Collaborated with team members to improve clinic workflow efficiency.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Performed patient intake, including taking vital signs and medical histories.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Responded quickly to emergent situations within the clinic setting by following established protocols.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
- Administered medication under the direction of a physician or nurse practitioner using proper safety protocols.
- Educated patients about medications, procedures and physician's instructions.
Commercial Sales Representative
GEICO
Fredericksburg, Virginia
07.2021 - 07.2022
- Developed relationships with clients to understand their insurance needs.
- Presented policy options and tailored solutions for customer requirements.
- Educated customers on coverage benefits and claims processes.
- Delivered exceptional customer service to maintain client satisfaction and loyalty.
- Maintained up-to-date knowledge of industry trends and competitive landscape.
Security Officer
Allied Universal Security Services
Ashburn, Virginia
05.2019 - 07.2021
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to detect and report suspicious activities.
- Responded promptly to alarms, emergencies, and incidents on site.
- Maintained detailed logs of daily activities and security incidents.
- Enforced company policies and procedures for access control and safety.
- Provided excellent customer service while addressing visitor inquiries or concerns.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Guarded restricted areas to prevent unauthorized entry.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
Training Supervisor
Alorica
Fredericksburg, Virginia
11.2017 - 05.2019
- Developed training programs to enhance employee skills and operational efficiency.
- Facilitated onboarding sessions for new hires, ensuring a smooth transition into roles.
- Monitored training effectiveness and made adjustments to improve learning outcomes.
- Coordinated with management to identify training needs across various departments.
- Implemented feedback mechanisms to gather insights from trainees for continuous improvement.
- Conveyed current policy, procedure and compliance information to employees.
- Completed evaluations of new employees to determine strengths and customize training.
Education
Associate of Applied Science - Nursing
Germanna Community College
Locust Grove, VA05-2028
High School Diploma -
Orange County High School
Orange, VA05-2011
Skills
- Patient care
- Clinical documentation
- Healthcare software usage
- Laboratory procedures
- EKG monitoring
- Phlebotomy techniques
- Specimen collection
- Suture removal
- Medical documentation
- Vital signs monitoring
- Electronic health records
- Customer service
- Treatment education
- Clinical procedures assistance
- Diagnostic testing assistance
- Patient assessment
- HIPAA compliance
- Medical terminology proficiency
- Immunization administration875
Certification
- CCMA
- BLS
Accomplishments
- Grand Slam winner for March 2026
Timeline
CCMA
UVA Community Health
07.2025 - 06.2026
CCMA
UVA Community Health
09.2022 - 07.2025
Commercial Sales Representative
GEICO
07.2021 - 07.2022
Security Officer
Allied Universal Security Services
05.2019 - 07.2021
Training Supervisor
Alorica
11.2017 - 05.2019
Associate of Applied Science - Nursing
Germanna Community College
High School Diploma -
Orange County High School