Karen Smith
East Orange,NJ
Summary
Congenial, enthusiastic contributor and supporter of team goals Knowledge of office practices and procedures Excellent analytical, organizational, and communication skills Proven ability to prioritize and handle multiple tasks in a challenging environment
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CCMA
Summit Health- Urology
08.2024 - 12.2025
- Prepare the procedure rooms for in-office procedures such as Cystoscopy, Botox injections, Stent Removal, etc.
- Assist the physician with in-office procedures
- Administering post-procedure medication
- Conduct daily pre-charting to ensure efficient patient flow.
- Monitored and delegated tasks responsibly from the triage nurse bucket.
- Maintained an organized daily clinical setting to ensure efficient patient care and support for the physicians.
- Provided independent patient care, including the removal of Foley catheters and catheter urine collection.
Pharmacy Technician
WALGREENS
Maplewood, NJ
01.2025 - 06.2025
- Processed and dispensed prescriptions accurately in compliance with pharmacy laws and regulations.
- Assisted pharmacists in medication therapy management and patient consultations to ensure optimal care.
- Maintained inventory levels, ordering medications, and supplies to prevent shortages or overstock situations.
- Educated patients on medication usage, side effects, and potential interactions to enhance adherence.
- Collaborated with healthcare professionals to resolve prescription issues and improve patient outcomes.
- Implemented safety protocols to maintain a clean, organized work environment, reducing risk of errors.
- Utilized pharmacy management software for accurate record-keeping and streamlined workflow processes.
- Stocked, labeled, and inventoried medication to keep accurate records.
PCT
NYC Health & Hospitals Kings County
01.2021 - 01.2024
- Provided daily care for patients (e.g. Bed baths, feeding, and oral care hygiene care).
- Performed routine glucose checks
- Organized and maintained inventory for isolation carts
- Assist nurses with additional bedside patient care
- Trained new staff on procedures, enhancing team efficiency and service quality.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported needs of 12+ residents under long-term care.
Education
Associate of Science -
Lincoln Technical Institute
Morristown, NJ06.2019
Skills
- Clinical Skills: Venipuncture, injections, vital signs, ECGs, wound care, and first aid General laboratory techniques, centrifuge operation, specimen collection, and sterilization procedures Familiar with OSHA and CLIA regulations Basic knowledge of general medications, basic triaging skills, and patient preparation Knowledge of body systems, medical and anatomical terminology
- Office Skills: Computer literate; Word, PowerPoint, Access, Windows, and MacOS (multi-line phone systems, phone triage, medical record documentation (EHR) experience with Epic charting, Athena charting, appointment scheduling, filing/charting, processing, ICD/CPT coding, Third Party Billing/Posting, Accounts Receivable/Payable
- Medical documentation
- Adaptability and flexibility
- Organizational skills
- EHR documentation
- Analytical skills
- Patient education
- Active listening
- Treatment administration
- Time management
- Urological treatments
- Interpersonal communication
- HIPAA compliance
- Task prioritization
Certification
- BLS for HCP (AHA)
- Certified Clinical Medical Assistant (NHA)
- Improving Communication Skills (UPENN)
AWARDS
Honor Roll, Dean’s List & Perfect Attendance
Timeline
Pharmacy Technician
WALGREENS
01.2025 - 06.2025
CCMA
Summit Health- Urology
08.2024 - 12.2025
PCT
NYC Health & Hospitals Kings County
01.2021 - 01.2024
Associate of Science -
Lincoln Technical Institute