Felicia Jenkins

Work History

ESS

02.2021 - Current

Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
Supported classroom maintenance and upkeep, organizing books, and materials.
Supported classroom activities, tutoring, and reviewing work.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.

Creative Beginnings Early Learning School

08.2024 - 12.2024

Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
Improved student engagement by incorporating interactive learning technologies into lesson plans.

ESS

08.2023 - 09.2023

Maintained updated and detailed records of calls in physical and electronic database.
Promoted teamwork among colleagues by proactively assisting others when needed.
Generated reports to track deliveries and maintain proper records and documentation.
Consistently met performance metrics for call handling, contributing to the overall success of the department.
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.

ESS

10.2022 - 04.2023

Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Directed dispatching, routing, and tracking of Number fleet vehicles.
Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Enhanced emergency response times by efficiently coordinating with first responders and accurately relaying critical information.

Hobbit Hill Preschools

08.2022 - 02.2023

Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Helped students explore concepts with engaging, learning-focused activities.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.