Dynamic and empathetic professional with a proven track record at Brookdale Assisted Living, enhancing the quality of life for residents with Alzheimer's and dementia through compassionate care and innovative problem-solving. Skilled in CNC operation and mechanical maintenance, with a keen eye for detail and a natural ability to exceed project deadlines by efficiently managing resources and fostering teamwork.
Hi, I’m
Felicia Joy
Broomfield,CO
Summary
Overview
2025
years of professional experience
Work History
Stone Lighting
Lighting Shipper
Job overview
- Packaged items securely to prevent damage during transport.
- Assisted in inventory management by tracking stock levels.
- Verified shipment accuracy and product integrity.
- Followed shipping instructions and labels for accurate deliveries.
All My Sons Moving
Professional Mover, Packer
09.2024 - 09.2024
Job overview
- Ensured timely completion of moving projects by effectively managing time and resources.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 50- 100 lbs.
- Demonstrated excellent teamwork skills, collaborating with fellow movers to complete tasks quickly and accurately.
- Contributed to positive company reputation by providing exceptional customer service at all times.
- Consistently met deadlines for moving projects by working efficiently under pressure without sacrificing quality or safety standards.
Brookdale Assisted Living
Alzheimer's and Dementia Memory Care Teame
01.2011 - 11.2018
Job overview
- Promoted continuous improvement in care delivery by engaging staff in ongoing dementia care training and professional development opportunities.
- Collaborated with healthcare professionals to provide holistic care for residents with Alzheimer''s or dementia-related conditions.
- Developed strong relationships with residents'' families, addressing concerns promptly and compassionately while maintaining open lines of communication.
- Coordinated interdisciplinary meetings between staff members to discuss residents'' progress, challenges, and ongoing care goals effectively.
- Established a compassionate atmosphere in the Memory Care unit by fostering a culture of empathy and understanding among staff members.
- Organized engaging social events and therapeutic activities designed to enhance cognitive function and improve quality of life for residents.
- Maximized resident engagement through effective collaboration with activities coordinators, tailoring various programs to individual interests and cognitive abilities.
- Increased family satisfaction with the Memory Care program through effective communication and regular updates on resident progress.
- Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
- Conducted tours of facility to prospective residents and families.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Education
Heritage College Of Health Careers Wheat Ridge, CO
N.R.M.A from Medical Assistant
06.1992
University Overview
Skills
Natural Ability to Solve Problems
Commercial and Residential And Machine Maintenance
Fiberglass insulation manufacturing
Plastic injection molding
CNC Lathe and Mill machine operater / Gun manufacturing
Industrial sewing
Mechanical Knowledge
Hand tools
Commercial cleaning
Krispy Kreme donut production
Warehouse, production and assembly
Excellent Attention To Detail
Empathy and Joy
Problem Solver
Timeline
Professional Mover, Packer
All My Sons Moving
09.2024 - 09.2024
Alzheimer's and Dementia Memory Care Teame
Brookdale Assisted Living
01.2011 - 11.2018
Lighting Shipper
Stone Lighting
Heritage College Of Health Careers
N.R.M.A from Medical Assistant
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