Felicia Kwachi
Webster,MA
Summary
Dynamic and reliable PCA II with a proven track record at UMass Memorial Medical Center, excelling in compassionate ,vital signs monitoring and teamwork. Proficient in enhancing patient wellbeing and safety. Meticulous attention to details so as to achieve excellent paint outcomes. Skilled in fostering patient and family trust, significantly improving patient satisfaction and care continuity.
Overview
18
18
years of professional experience
Work History
PCA II
UMass Memorial Medical Center - University Campus
05.2006 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Collected and transported specimens to prepare for lab testing.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Transported patients between rooms and appointments or testing locations.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
GED -
LONG ISLAND HOME STUDY
East Meadow, NY04.2005
Skills
- Unit secretary
- Phlebotomy
- Personal Hygiene Assistance
- Behavioral Management
- Emotional Support
- Dementia Care
- Compassionate Care
- Vital signs monitoring
- HIPAA Compliance
- End of life care
- Cultural Sensitivity
- Seizure Precautions
- Feeding Assistance
- Emergency Response
- Patient Observation
- Mobility Assistance
- ADL support
- Infection control standards
- Infection prevention
- Catheter Care
- Professional Bedside Manner
- Blood Glucose Monitoring
- Specimen Collection
- Hospice and palliative care
- Culturally-competent care
- Calm Under Stress
- Time Management
- Care Monitoring
- Patient-focused care
- Empathy and Compassionate Care
- Attention to Detail
- Direct Patient Care
- Patient Safety Management
- Room Cleaning and Restocking
- CPR Certification
- Basic Life Support
- Recording vital signs
- Family Communication
- Oral Hygiene
- Collecting vital signs
- Transporting patients
- Certified in CPR/AED
Accomplishments
Umass memorial Champion of Excellence 3 ICU -2010
Recommendations
Kindly see recommendations letters on file.
Timeline
PCA II
UMass Memorial Medical Center - University Campus
05.2006 - Current
GED -
LONG ISLAND HOME STUDY
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