Felicia Mallory
East Lansing,MI
Summary
Dedicated veterinarian with extensive experience at Schultz Veterinary Clinic and Ailurophile Cat Clinic, specializing in internal medicine, dermatology, endocrinology, and behavior. Demonstrated ability to enhance patient care through advanced diagnostic imaging and exceptional communication skills, resulting in high customer satisfaction rates. A strong focus on feline medicine has led to notable advancements in internal medicine and preventive healthcare practices. Committed to continuing education and incorporating innovative treatment methods to improve overall animal health.
Overview
33
33
years of professional experience
Work History
Veterinarian
Schultz Veterinary Clinic
Okemos, MI
04.2000 - Current
- Administered vaccines, medications, and treatments to prevent and treat diseases.
- Responded to client inquiries and provided consultations via phone or in-person.
- Maintained detailed patient records with accurate information regarding diagnosis, treatments administered and prognosis.
- Utilized diagnostic equipment such as X-rays and ultrasounds to assess internal conditions.
- Emphasized preventive healthcare to enhance patient well-being.
- Collaborated with pet owners to integrate them into their pets' health programs, ensuring client compliance.
- Specialized in feline medicine and behavior, ensuring patient comfort through appropriate handling techniques and anesthesia protocols.
- Implemented diagnostics and anesthesia protocols for feline patients, focusing on comfort and effective client communication.
- Developed a specialty in feline medicine, utilizing advanced diagnostics and anesthesia techniques to enhance patient care and client collaboration.
- Performed preventive diagnostics to ensure the well-being of patients before anesthesia, emphasizing senior healthcare.
- Focused on managing and resolving complex endocrinology and internal medicine conditions.
- Participated in continuing education courses to stay up-to-date with advances in veterinary medicine.
- Explained disease and condition diagnoses, prognoses, and treatment options to pet and animal owners to provide information for decision-making concerning care.
- Performed euthanasia in a compassionate and ethical manner when necessary.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Veterinarian
Ailurophile Cat Clinic
Lansing, MI
04.1992 - 03.2000
- Ensured comprehensive wellness for feline patients by proficiently handling, understanding cat behavior, and diagnosing diseases.
- Created treatment plans for patients and partnered with owners to ensure full compliance with all treatment protocols.
- Utilized technical staff to provide exceptional care for hospitalized patients.
Education
Doctorate in Veterinary Medicine -
Michigan State University
East Lansing, MI06-1987
Bachelor of Science - Physiology
Michigan State University
East Lansing, MI06-1983
Skills
- Dermatology and Endocrinology Management
- Internal Medicine Expertise
- Diagnostic Imaging Expertise
- Nutritional counseling
- Behavioral problem counseling
- Ophthalmology treatments
- Pet owner rapport
- Patient relationship management
- Customer Interaction Expertise
- Preventative medicine
- Effective owner communication
Timeline
Veterinarian
Schultz Veterinary Clinic
04.2000 - Current
Veterinarian
Ailurophile Cat Clinic
04.1992 - 03.2000
Doctorate in Veterinary Medicine -
Michigan State University
Bachelor of Science - Physiology
Michigan State University