Felicia McIntosh
East Hampton,CT
Summary
Hardworking and passionate job seeker with strong organizational skills.
Overview
1
1
year of professional experience
Work History
Up Front Work
Po's Rice And Spice
05.2022 - 03.2023
- Developed relationships with customers and used product and process knowledge to provide unrivaled customer experiences.
- Resolved customer inquiries and complaints from multiple channels with moderate supervision.
- Contributed ideas, decision-making skills and good judgment to achieve objectives.
- Assessed customer issues and identified resources and tools to provide solid solutions with emphasis on minimizing customer effort.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
Education
East Hampton High School
East Hampton, CT06.2024
Skills
- Cleanliness and Sanitation
- Effective Communication
- Problem Resolution
- Active Listening
- Customer Service
- Conflict Resolution
Timeline
Up Front Work
Po's Rice And Spice
05.2022 - 03.2023
East Hampton High School
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