Felicia Meade

• Managed office supplies inventory, ensuring timely procurement and availability for staff needs.
• Organized and maintained filing systems, improving document retrieval efficiency.
• Coordinated scheduling of meetings and appointments for executive leadership.
• Processed all insurance claims for patients promptly and worked any rejected claims to help patients utilize their benefits.
• Worked all personal injury cases with correspondence with patients attorney directly. Kept track of all appointment findings and records and expenses for their case.
• Medical Chiropractic Coding to ensure patients appointments and procedures were coded according to Louisiana Chiropractic Laws.
• Billing and Coding for each treatment patient received to keep their account current and paid in full.
• Assisted Dr. Johnson with patient reports and exams.
• Customer service for each patient. Answering all questions, calls and emails in a timely manner with professionalism and courtesy.
• Assisted in onboarding new employees, facilitating smooth transitions into roles.
• Supported financial operations by processing invoices and tracking expenses accurately.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.

Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.