Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Felicia Noland

New Britain,CT

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Home Health Aide

A&D Home Health Solutions
02.2015 - Current
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.

Analyst Technician

Baxter
09.2022 - 08.2023
  • Increased efficiency by streamlining data analysis processes and implementing automation tools.
  • Identified trends and patterns in large datasets, leading to actionable insights for business growth.
  • Developed new analytical models that improved forecasting accuracy.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Interpret ECG arrhythmias and analyzing cardiac patient data and related algorithm findings from Carnation Ambulatory Monitors ( CAMs) to produce high-quality cardiac monitoring reports for our clinical customers.


EKG Technician

NOA Diagnostics
06.2021 - 08.2022
  • Enhanced patient care by accurately performing EKG testing and analyzing results.
  • Streamlined diagnostic processes for faster results by maintaining and calibrating EKG equipment.
  • Boosted patient satisfaction through effective communication and empathy during EKG procedures.
  • Collaborated with healthcare teams to provide efficient and accurate patient diagnosis, improving treatment plans.
  • Ensured compliance with hospital standards by following strict safety and sanitation guidelines during EKG tests.
  • Improved diagnostic accuracy through meticulous performance of stress tests, Holter monitors, and other cardiac monitoring techniques.
  • Assisted in the identification of abnormal heart conditions by recognizing irregularities in patient''s heart rhythms during EKG readings.

Quality Lead/COVID-19 Tester

Hartford Health Care
08.2020 - 03.2021
  • Improved product quality by implementing strict quality control measures and conducting regular inspections.
  • Led a team of quality inspectors to ensure consistent adherence to industry standards and company policies.
  • Reduced customer complaints by identifying areas for improvement and initiating corrective actions.
  • Making sure testing associates under the tents are performing the correct swab technique to the patients.
  • wearing proper PPE equipment , putting on and taking off correctly.
  • Documented nonconforming materials and reporting to appropriate team leaders for review and assessments.
  • Collaborated with cross-functional teams to address root causes of quality issues, resulting in improved processes and products.
  • Conducted thorough risk assessments and mitigated potential hazards, ensuring a safe working environment for all employees.

Monitor Technician

Saint Frances Hospital
06.2006 - 07.2020
  • Enhanced patient safety by consistently monitoring vital signs and interpreting EKG data.
  • Provided accurate documentation of patient information for timely communication with medical staff.
  • Maintained updated knowledge on cardiac arrhythmias, contributing to better patient care and monitoring outcomes.
  • Troubleshot monitor equipment issues, ensuring uninterrupted surveillance of patients'' heart activity.
  • Reported off to the nurses about any changes on their patients heart rhythms.
  • answered phone calls, input information through EPIC systems.
  • Assisted in the training of new Monitor Technicians, promoting a cohesive team environment and efficient workflow.
  • Established effective communication channels with nursing staff for seamless coordination during emergency situations.
  • Ensured proper functioning of telemetry units through regular maintenance checks, reducing downtime and potential errors.

Education

Associate of Applied Science - Medical Assisting

Fox Institute of Business
West Hartford, CT
2004

High School Diploma -

Sports Sciences Academy
Hartford, CT
06.2003

Skills

  • Client Documentation
  • Medication Administration
  • Meal Preparation
  • Patient Transportation
  • Statistical Analysis
  • Critical thinking
  • Microsoft word, exel, teams etc

Certification

  • CHHA - Certified Home Health Aide
  • CPR certification and first aid

Timeline

Analyst Technician

Baxter
09.2022 - 08.2023

EKG Technician

NOA Diagnostics
06.2021 - 08.2022

Quality Lead/COVID-19 Tester

Hartford Health Care
08.2020 - 03.2021

Home Health Aide

A&D Home Health Solutions
02.2015 - Current

Monitor Technician

Saint Frances Hospital
06.2006 - 07.2020

Associate of Applied Science - Medical Assisting

Fox Institute of Business

High School Diploma -

Sports Sciences Academy

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Felicia Noland