Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Felicia Pascual

Alabaster

Summary

Dynamic professional with a proven track record in employee training development and bilingual communication. At Cracker Barrel, I enhanced onboarding experiences and tailored training programs to address skill gaps, fostering team collaboration and professional growth. Adept at visual merchandising, I consistently improved store presentation and customer engagement.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Fashion Associate

Walmart
06.2023 - Current
  • Assisted customers with product selection and provided styling advice.
  • Maintained visual merchandising standards to enhance store presentation.
  • Collaborated with team members to ensure efficient stock replenishment.
  • Supported inventory management by organizing and labeling merchandise.

Employee Training Coordinator

Cracker Barrel
10.2012 - 06.2023
  • Developed and implemented training programs for new employees, enhancing onboarding experience.
  • Coordinated training schedules to ensure timely completion of employee development sessions.
  • Maintained training documentation and records, ensuring compliance with company standards.
  • Facilitated workshops to improve team collaboration and communication skills among staff.
  • Collaborated with management to identify skill gaps and tailor training initiatives to address them.
  • Managed a team of trainers, ensuring consistent delivery of high-quality instruction and content across all departments.

Restaurant Manager

IHOP
05.2005 - 07.2012
  • Assisted customers with product selection and provided styling advice.
  • Maintained visual merchandising standards to enhance store presentation.
  • Collaborated with team members to ensure efficient stock replenishment.
  • Supported inventory management by organizing and labeling merchandise.

Assistant Director

Little Angels Learning Center
08.2012 - 07.2016

Pelham

  • Developed and implemented curriculum enhancements to improve student engagement and learning outcomes.
  • Collaborated with faculty to assess program effectiveness and align educational strategies with developmental standards.
  • Mentored teaching staff in instructional best practices, fostering professional growth and enhancing classroom management skills.
  • Coordinated training sessions for new educators, ensuring smooth onboarding and integration into the learning environment.

Education

High School Diploma -

Thompson High School
Alabaster, AL
2004

Skills

  • Bilingual communication
  • Customer relationship management
  • Employee training development
  • Visual merchandising standards
  • Team collaboration
  • Conflict resolution strategies
  • Onboarding facilitation
  • Professional growth mentoring

Certification

Servsafe Certified

Registered Servsafe Proctor

Languages

Spanish
Native or Bilingual

Timeline

Fashion Associate

Walmart
06.2023 - Current

Employee Training Coordinator

Cracker Barrel
10.2012 - 06.2023

Assistant Director

Little Angels Learning Center
08.2012 - 07.2016

Restaurant Manager

IHOP
05.2005 - 07.2012

High School Diploma -

Thompson High School
Felicia Pascual