Felicia Robinson
New York,NY
Summary
I am seeking a rewarding position as an addiction counselor where I can utilize my empathetic communication skills, strong understanding of addiction psychology and commitment to helping individuals overcome substance abuse disorder to facilitate positive change and recovery within the community.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Clinical Director
West Midtown Medical Group
06.2023 - Current
- Assist in maintaining the order and efficiency of the counseling unit
- Supervise assigned counselors and monitor their performance to ensure quality of care and compliance with rules, regulations, accreditation standards and WMMG policies and procedures.
- Coordinate team meetings and training sessions to ensure the delivery of high-quality care
- Manage sensitive cases professionally, ensuring timely intervention and support for patients experiencing crises or presenting complex clinical needs.
- Coordinate with external agencies, healthcare providers, and community resources to ensure comprehensive care for clients
- Manage intake/admissions and oversee the intake team to ensure efficient process of patients seeking admission and readmission.
- Participate in program evaluation and quality improvement initiatives to enhance service delivery.
Head Counselor
West Midtown Medical Group
11.2020 - 06.2023
- Provided supervision, mentorship, and support to counseling staff.
- Fostered a positive and collaborative work environment that promoted growth and professional development.
- Coordinated case conference to identify issues regarding client status, needs and goals.
- Conducted comprehensive assessments to determine clients needs , strengths, and treatment goals
- Developed individualized treatment plans in collaboration with clients, incorporating evidence-based practices and therapeutic modalities
- Assisted clients in accessing additional support services, such as medical care, housing assistance, and vocational training
- Advocated for clients' needs and rights within the program and broader community
Addiction Counselor With Intake Repsonsiblities
West Midtown Medical Group
04.2018 - 11.2020
- Conducted comprehensive intake assessments to gather information on clients substance use history , mental health status, and psychosocial needs.
- Facilitated the admissions process, including coordinating referrals, obtaining necessary documentation and ensuring a smooth transition into care.
- Explained eligibility requirements, program policies, payment method and applicants legal rights during the intake process.
- Developed individualized treatment plans in collaboration with clients
- Provided ongoing counseling and support to clients throughout their recovery journey
- Collaborated with other members of the treatment team to ensure coordinated care
Addiction Counselor
West Midtown Medical Group
09.2015 - 04.2018
- Coordinated with other healthcare providers to facilitate seamless transitions between levels of care for clients during their recovery journey.
- Established strong rapport with clients through active listening techniques and empathy, creating an environment conducive to healing.
- Facilitated group and individual therapy in outpatient setting.
- Assisted clients in identifying triggers and developing personalized coping mechanisms, reducing the risk of relapse.
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Developed individual treatment goals based on history and diagnosis.
Education
Bachelor of Arts - Journalism And Mass Media
Rutgers, The State University of New Jersey
New Brunswick, NJ05.1996
Skills
- Clinical Leadership
- Clinical Supervision
- Decision-Making
- Employee Performance Evaluations
- Interdisciplinary Collaboration
- Critical Thinking
- Problem-Solving
- Team Collaboration
Certification
- CASAC Advanced
- Recovery Coach
- Narcan Training
- Mandated Reported Training
Timeline
Assistant Clinical Director
West Midtown Medical Group
06.2023 - Current
Head Counselor
West Midtown Medical Group
11.2020 - 06.2023
Addiction Counselor With Intake Repsonsiblities
West Midtown Medical Group
04.2018 - 11.2020
Addiction Counselor
West Midtown Medical Group
09.2015 - 04.2018
Bachelor of Arts - Journalism And Mass Media
Rutgers, The State University of New Jersey
- CASAC Advanced
- Recovery Coach
- Narcan Training
- Mandated Reported Training
Similar Profiles
Dalicia CanterburyDalicia Canterbury
Insurance Biller/Assistant Human Resources Manager at West Midtown Medical GroupInsurance Biller/Assistant Human Resources Manager at West Midtown Medical Group
Gerald SteeleGerald Steele
Maintenance Supervisor at The Exchange of West MidtownMaintenance Supervisor at The Exchange of West Midtown
Ayah AltarebAyah Altareb
Server/Store Cashier at Midtown West GourmetServer/Store Cashier at Midtown West Gourmet