Hi, I’m
Felicia Santiago
Orange City,FL
Life shrinks or expands in proportion to one’s courage.
AnaÏs Nin
Summary
Dynamic Critical Care Registered Nurse with 3 years of experience. Adept at collaborating with interdisciplinary medical teams. Dedicated to delivering best-in-class patient care and individualized plans for families and patients.
Overview
4
years of professional experience
1
Certification
Work History
VITAS Healthcare
Case Manager BSN
11.2022 - Current
Job overview
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Participated in community events to promote services and engage with public.
- Evaluated program effectiveness continually through data analysis and outcome measurement metrics.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
- Assessed community needs and identified resources for social and community service programs.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Educated patients and families about illness progression, treatment options, and available resources for additional support.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
Orlando Health South Seminole Hospital
Acute Care Registered Nurse
01.2021 - 11.2022
Job overview
- Addressed issues with multiple organ systems in patients with critical illnesses.
- Managed patients' pain relief and sedation by providing pharmacologic and non-pharmacologic interventions, monitoring patients' responses and changing care plans accordingly.
- Mitigated risk factors associated with falls or pressure injuries by conducting regular skin assessments and implementing preventative measures tailored to each patient''s specific needs.
- Maintained regulatory compliance with nursing policies and procedures while delivering exceptional patient care in a fast-paced environment.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Facilitated seamless transitions of care by effectively coordinating with case managers, social workers, and physicians.
- Contributed to decreased infection rates by strictly adhering to aseptic techniques and infection control protocols.
- Managed patients recovering from medical or surgical procedures.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Health Central ED
Registered Nurse Student Practicum
07.2020 - 07.2020
Job overview
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Recorded details regarding therapies to keep patient charts updated.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Education
Valencia CollegeOrlando, FL
Bachelor of Science from Nursing
05.2023
Skills
- Patient Assessment and Vitals
- Staff education and training
- Utilization Management
- Tracheostomy Care
- Quality Control
- Diabetes management
- Cardiac monitoring
- EMR Systems
- Pressure Ulcer Prevention
- Time Management
- Staff Training
- Multitasking and Organization
- Treatment Planning
- MS Office
- Verbal and Written Communication
Certification
- Basic Critical Care Training - 39 Contact Hours 2021
- ACLS/BLS - 2021
Languages
Spanish
Native or Bilingual
Timeline
Case Manager BSN
VITAS Healthcare
11.2022 - Current
Acute Care Registered Nurse
Orlando Health South Seminole Hospital
01.2021 - 11.2022
Registered Nurse Student Practicum
Health Central ED
07.2020 - 07.2020
Valencia College
Bachelor of Science from Nursing
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