Felicia Sawyer
Pittsboro,NC
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
12
12
years of professional experience
Work History
Residency Program Coordinator
Dept Of Emergency Medicine, UNC School Of Medicine
01.2019 - Current
- Enhanced program efficiency by streamlining administrative processes and implementing new organizational systems.
- Reduced scheduling conflicts for 5 senior staff by effectively managing calendars and coordinating appointments.
- Improved communication between departments with regular interdepartmental meetings and clear documentation of action items.
- Managed budget tracking system, resulting in accurate financial reporting and effective cost control measures for 10 million dollar training program.
Administrative Support Supervisor - OB-GYN Clinics
UNC Health Care
01.2017 - 01.2019
- Project Lead for performance and quality improvement initiatives
- Enhanced office efficiency by streamlining administrative processes and implementing new filing systems.
- Improved team productivity by providing comprehensive training to staff members on company policies and systems.
- Completed bi-weekly payroll for 12 employees
Commercial Sales and Marketing Lead
Nationwide Insurance Company
01.2016 - 01.2017
- Conduct strategic market growth assessments throughout central North Carolina
- Established and nurture potential network affiliate relationships
- Provide fiscal, audit, and actuary advisory services to clients
- Skilled at working independently and collaboratively in team environment to accomplish strategic business goals
Market Management Lead
ABRA Auto Body & Glass
01.2014 - 01.2016
- Lead market business development and strategic planning initiatives across 3 states.
- Liaison with local and regional 501.3c organizations
- Developed national level market centric financial and utilization reports to guide strategic goal accomplishment
Administrative Coordinator/Neurosurgery Residency Coordinator
UNC Health Care
01.2012 - 01.2014
- Successfully led the Neurosurgery Residency Program for three recruitment cycles
- Financial oversight and analysis of recruitment, special departmental supplies, and travel for the consolidated department at 99% projected operating budget
- Human Resources liaison for Medical Staff and Resident credentialing, licensure, and continuing education requirements
- Implemented a novel database solution for the American Board of Neurological Surgeons Maintenance of Certification process
- Department training coordinator for EPIC electronic medical record implementation
- Provided administrative support to the Chair, Vice Chair, and Associate Chair of the Department of Neurosurgery
- Liaise with relevant charity and 501.3c support organizations in support of the departmental strategic vision
Education
Bachelor of Science -
UNC Greensboro
Greensboro, NC01.2025
Associate of Science - Education Administration
Alamance Community College
Burlington, NC12.2009
Skills
- Account Reconciliation
- Payroll and Budgeting
- Travel and Event Management
- Conflict Resolution
- Workflow Planning
- Human Resources and Credentialing
Timeline
Residency Program Coordinator
Dept Of Emergency Medicine, UNC School Of Medicine
01.2019 - Current
Administrative Support Supervisor - OB-GYN Clinics
UNC Health Care
01.2017 - 01.2019
Commercial Sales and Marketing Lead
Nationwide Insurance Company
01.2016 - 01.2017
Market Management Lead
ABRA Auto Body & Glass
01.2014 - 01.2016
Administrative Coordinator/Neurosurgery Residency Coordinator
UNC Health Care
01.2012 - 01.2014
Bachelor of Science -
UNC Greensboro
Associate of Science - Education Administration
Alamance Community College
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