Felicia Stone
Wilmington,North Carolina
Summary
Dynamic professional with a proven track record in project coordination and office management, notably at North Carolina Department of Transportation. Excelled in SAP purchasing and client relations, enhancing workflow and financial accuracy. Skilled in vendor negotiations and tech-savvy, I significantly improved operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Project Management- Administrative Assistant
North Carolina Department of Transportation
, USA
07.2024 - Current
- Delivered exceptional customer service by addressing client inquiries and resolving issues promptly
- Project Managed shared file database for construction permitting portal and contractor bonds
- Coordinated and scheduled appointments to optimize time management for staff and clients
- Utilized SAP and Ariba for purchasing and reconciliation, ensuring accurate financial tracking
Executive Assistant- Office Manager
Kent School District
Kent, USA
09.2021 - 06.2024
- Managed administrative operations for largest high school in district
- Streamlined schedules for Principal and Assistant Principals
- Oversaw budget reconciliation for 185 accounts, including special programs
- Supervised 16 Administrative Assistants
- Ensured payroll accuracy and compliance with budget limits
- Generate accurate and timely invoices
- Process payments and apply them to the correct accounts
- Resolve billing discrepancies and customer inquiries
- Maintain accurate records of billing and payment transactions
- Assist with month-end close procedures
Project Manager- Sign and Graphics Department
Universal Sign and Graphics
, USA
03.2021 - 06.2024
- Meet with clients to discuss project timelines and objectives
- Collaborate with the graphics department to create clear and effective sign drawings and layouts
- Coordinate site surveys and visits to gather accurate data for proofing, production, manufacturing, and installations
- Advise clients on optimal use of available space and square footage for signage
- Finalize graphic and engineering drawings for city permit procurement
- Obtain necessary approvals from building management, malls, and property landlords
- Oversee project progress through production and manufacturing phases
- Organize and schedule installations according to client and property manager requirements
- Monitor final digital photographs and ensure on-site management obtains client signatures for satisfaction
- Complete final invoicing and manage all project expenses
Library Assistant- Sign and Graphic Department
Snoqualmie Valley School District
Mount Si, USA
11.2019 - 03.2021
- Worked closely with Art and Engineering teams, as well as students, to create initial artwork.
- Integrated project details, costs, and specifications into proposals submitted for school district review.
- Completed graphic and engineering drawings in detail.
- Executed installation of signage and visual graphics.
- Facilitated student access to materials.
Education
Associate of Arts -
Masters Institute
San Jose, CA12-1992
Skills
- Customer Service & Client Relations
- Office & Workflow Management
- SAP (Purchasing & Reconciliation)
- Scheduling & Time Management
- Document & Database Management
- Project Coordination
- Vendor & Subcontractor Negotiation
- Revenue Oversight
- Tech-Savvy
- Highly organized
References
Available upon request.
Languages
Spanish
Professional
References
References available upon request.
Timeline
Project Management- Administrative Assistant
North Carolina Department of Transportation
07.2024 - Current
Executive Assistant- Office Manager
Kent School District
09.2021 - 06.2024
Project Manager- Sign and Graphics Department
Universal Sign and Graphics
03.2021 - 06.2024
Library Assistant- Sign and Graphic Department
Snoqualmie Valley School District
11.2019 - 03.2021
Associate of Arts -
Masters Institute
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