Kyla Davis
Little Rock,AR
Summary
Detail-oriented and dependable administrative professional with 3+ years of experience supporting fast-paced office environments, providing exceptional customer service, and managing daily operations. Proven ability to handle multiple responsibilities with accuracy and professionalism. Skilled in Microsoft Office, scheduling, client communication, and organization. A strong team player who thrives in dynamic environments.
Overview
4
4
years of professional experience
Work History
Local Office Administrative Assistant
Department of Human Services – Little Rock, AR
03.2023 - 04.2025
- Delivered administrative and clerical support in a high-volume office
- Assisted clients with applications, paperwork, and navigating services
- Maintained accurate records, organized files, and tracked office inventory
- Supported office operations including scheduling and front-desk duties
- Greeted visitors and responded to inquiries in a professional manner.
- Sorted mail daily for distribution throughout the organization.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Scheduled appointments for management team members.
- Provided support to other departments by completing clerical tasks as needed.
Daycare Teacher
Childcare Network – Little Rock, AR
09.2022 - 02.2023
- Created a safe, nurturing classroom environment for children
- Planned and led age-appropriate educational activities
- Communicated with parents on developmental progress and daily updates
- Ensured compliance with childcare standards and routines
- Supervised children during meal times, playtime, and other activities.
- Ensured safety of all children by monitoring playground equipment use.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Utilized positive reinforcement techniques to promote desired behavior in children.
Sales Associate / Customer Service Representative
Walmart – Little Rock, AR
07.2021 - 07.2022
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Little Rock Central High School
Skills
- Office Administration & Clerical Support
- Customer Service & Client Relations
- Microsoft Office Suite (Word, Excel, Outlook)
- Data Entry & File Management
- Scheduling & Calendar Management
- Multi-line Phone Systems
- Time Management & Organization
- Email & Written Communication
- Problem Solving & Conflict Resolution
- Team Collaboration & Independent Work
- Childcare & Safety Supervision
- Adaptability & Quick Learning
- Record keeping
- Office inventory management
- Customer service
- Communication skills
- File organization
- Time management
- Attention to detail
- Clerical support
- Confidentiality handling
- Email management
- Client relationship management
Timeline
Local Office Administrative Assistant
Department of Human Services – Little Rock, AR
03.2023 - 04.2025
Daycare Teacher
Childcare Network – Little Rock, AR
09.2022 - 02.2023
Sales Associate / Customer Service Representative
Walmart – Little Rock, AR
07.2021 - 07.2022
High School Diploma -
Little Rock Central High School