Felicia Strowbridge

Home Health Aide (HHA) / Certified Nursing Assistant (CNA)

• Provided compassionate, high-quality personal care to elderly, disabled, and chronically ill clients in their homes or care facilities.
• Assisted clients with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, and mobility assistance.
• Measured and recorded vital signs, reported changes in clients’ conditions, and documented care provided.
• Assisted with medication reminders as directed by the care plan.
• Prepared nutritious meals according to dietary needs and assisted with feeding when necessary.
• Performed light housekeeping duties, including laundry, cleaning, and maintaining a safe living environment.
• Assisted clients with transfers, ambulation, range-of-motion exercises, and use of mobility equipment.
• Provided companionship and emotional support to improve clients’ overall well-being.
• Maintained accurate patient records while ensuring confidentiality and HIPAA compliance.
• Worked closely with nurses, physicians, therapists, and family members to ensure individualized, quality patient care.
• Responded promptly to emergencies and followed all safety and infection-control procedures.
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• Supervised and motivated team members during assigned shifts to ensure efficient restaurant operations.
• Delivered excellent customer service by resolving customer concerns and maintaining a positive dining experience.
• Trained and coached new employees on company procedures, food safety, and customer service standards.
• Managed cash registers, balanced tills, and followed cash-handling procedures.
• Ensured food was prepared accurately, safely, and according to Taco Bell quality standards.
• Monitored inventory levels, restocked supplies, and assisted with inventory counts.
• Opened and closed the restaurant, including completing daily operational and cleaning procedures.
• Maintained a clean, organized, and safe work environment while ensuring compliance with health and safety regulations.
• Delegated tasks to team members and ensured shift goals for speed, accuracy, and cleanliness were met.
• Assisted the Restaurant General Manager with scheduling, labor management, and daily operations.