FELICIA UPSHAW
Jacksonville,TX
Summary
Reliable and hardworking professional with experience supporting daily operations, assisting customers, and working effectively in fast-paced environments. Known for strong work ethic, teamwork, and the ability to learn new tasks quickly. Seeking an opportunity to contribute skills, provide excellent service, and grow with a stable organization.
Overview
28
28
years of professional experience
Work History
Distribution Center Associate
Bealls
Jacksonville, TX
02.2023 - Current
- Inspected incoming shipments for quality assurance, ensuring compliance with company standards
- The ticketing procedure includes verifying merchandise by style, color, size and scanning
- Accurately counts the merchandise and fill out the documents indicating the quantity of pieces
- The packing procedure is to pack the required units into the correct store location
Housekeeper
Flint Baptist Church
Flint, Texas
05.2020 - 09.2022
- Promoted sustainability initiatives within the environmental services department, reducing the facility''s overall carbon footprint and waste generation.
- Conducted regular quality inspections to ensure adherence to established environmental services standards and protocols.
- Implemented efficient cleaning techniques to enhance time management and productivity.
Cashier/Deli Bakery Associate
Brookshire Brothers
Jacksonville, Texas
01.1998 - 08.2020
- Managed cash register operations, ensuring accurate cash handling and balanced drawers.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Collaborated with team members to streamline checkout processes during peak hours.
Psychiatric Nurse Assistant II
Rusk State Hospital
Rusk, Texas
07.2007 - 02.2017
- Administered psychiatric assessments and developed individualized care plans for diverse patient populations.
- Monitored vital signs and mental status, ensuring timely interventions and support for patients in crisis.
- Provided guidance and mentorship to junior nursing staff on best practices in psychiatric care.
- Implemented evidence-based practices that improved patient engagement and compliance with treatment protocols.
Education
Diploma -
James Madison High School
Skills
- Conflict resolution
- Team communication
- Multitasking
- Time management
- Data entry
- Inventory tracking
- Shipping/receiving
- Quick learner
Timeline
Distribution Center Associate
Bealls
02.2023 - Current
Housekeeper
Flint Baptist Church
05.2020 - 09.2022
Psychiatric Nurse Assistant II
Rusk State Hospital
07.2007 - 02.2017
Cashier/Deli Bakery Associate
Brookshire Brothers
01.1998 - 08.2020
Diploma -
James Madison High School
PROFESSIONAL DEVELOPMENT
2021 -Christian Women’s Job Corps of Tyler
Employment Readiness Program graduate with training in Microsoft Word and Excel and foundational job and life skills. Motivated, dependable, and ready to contribute in a professional work environment.