Felicia White
Public Health Educator
Chicago,IL
Summary
Dedicated healthcare professional with extensive expertise in women's health and OB/GYN patient intake, supported by a strong background in community health outreach and education. Proven ability to facilitate impactful community health screenings and workshops while efficiently managing clinical intake and documentation processes. Experienced in advocating for clients navigating public benefits and housing systems, demonstrating a commitment to connecting community members with essential health and social services. A consistent track record of client-facing consultation and event coordination highlights a passion for enhancing community well-being through effective program management.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Prestige Beauty Advisor
Clinique at Ulta Beauty
04.2025 - 06.2026
- Delivered one-on-one consultative education sessions on skincare, makeup, and fragrance, tailoring guidance to individual client needs.
- Built lasting client relationships through personalized service, achieving consistent sales and retention goals.
- Brought in over $13,000 in revenue daily.
Paralegal Assistant Intern
Legal Aid Lakeshore
01.2022 - 01.2023
- Supported clients appealing SSI denials and navigating Social Security benefits, helping them understand and pursue their rights.
- Assisted with fair housing cases, including eviction defense, advocating for vulnerable community members facing housing instability.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Medical Assistant
Oak Street Health
01.2021 - 01.2023
- Performed patient intake and vitals, coordinating care logistics between patients and providers to support smooth, compliant clinic operations.
- Maintained accurate clinical documentation in EHR systems in accordance with HIPAA standards.
- Assisted physicians with patient examinations and procedures, ensuring comfort and safety.
Event and Operations Assistant
Victoria’s Secret
01.2016 - 01.2019
- Coordinated special event setup and execution across store locations, managing logistics and timelines.
- Set up and maintained special product displays in support of store merchandising initiatives.
- Coordinated inventory management processes to ensure optimal stock levels and timely product availability.
Community Outreach
Aunt Martha’s
01.2017 - 01.2018
- Facilitated community health screenings and education workshops, expanding community access to preventive health resources.
- Organized and led community events raising awareness of available health and social services.
- Enhanced community outreach by organizing and executing various advocacy events and initiatives.
- Strengthened community outreach efforts by representing the organization at various events and conferences.
Medical Assistant Intern
FHC Oakwood Shores
03.2016 - 01.2017
- Conducted patient intake for OB/GYN and family medicine departments, gathering medical histories and vitals to support provider visits.
- Supported medical administration and documentation, contributing to organized, compliant patient records.
- Educated patients on pre-visit instructions and post-procedure care guidelines.
- Assisted with patient intake and data entry using electronic health record systems.
Education
Associate of Applied Science - Medical Billing & Coding
Ultimate Medical Academy
Tampa, FL10.2026
Healthcare Administration Coursework -
Harold Washington College
Chicago, IL05.2023
Certified Clinical Medical Assistant (CCMA) -
Computer Systems Institute
Chicago, IL01.2016
Skills
- Women’s Health & OB/GYN Support
- Program & Service Coordination
- Community Outreach & Health Screenings
- Health Education Workshops
- Patient Intake & Medical Administration
- Client Advocacy & Benefits Navigation
- Event & Operations Coordination
- EHR Systems (Epic, Athena, eCW)
- HIPAA Compliance
- Strong communication skills
- Team collaboration
- Client relationship building
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Prestige Beauty Advisor
Clinique at Ulta Beauty
04.2025 - 06.2026
Paralegal Assistant Intern
Legal Aid Lakeshore
01.2022 - 01.2023
Medical Assistant
Oak Street Health
01.2021 - 01.2023
Community Outreach
Aunt Martha’s
01.2017 - 01.2018
Medical Assistant Intern
FHC Oakwood Shores
03.2016 - 01.2017
Event and Operations Assistant
Victoria’s Secret
01.2016 - 01.2019
Associate of Applied Science - Medical Billing & Coding
Ultimate Medical Academy
Healthcare Administration Coursework -
Harold Washington College
Certified Clinical Medical Assistant (CCMA) -
Computer Systems Institute