Felicia Wimberly
Roseville,CA
Summary
Experienced in strategic planning and growth, I have consistently developed both personally and professionally. Seeking to broaden my knowledge and ideas, I have privately kept up with current trends while managing my mother's estate and actively participating in estate sales and auctions with my spouse. As a collector, I am always intrigued by the worlds of art and history. Utilizing my passions, I aim to share my expertise while acquiring new skills and certifications in the dynamic field of auctions. My experience spans a wide range of inventory, including art, furnishings, jewelry, and glass art. Senior advocacy and behavioral health advocacy are my primary focuses as I work towards facilitating seamless transitions for our business partners, clients, and families through the comprehensive services provided by MaxSold.
Overview
7
7
years of professional experience
Work History
ASL Interpreter
Akorbi/ Self
09.2018 - Current
- Interpreted conversations, instruction and meetings for BHC healthcare appointments.
- Assisted with professional communication between individuals with hearing impairments.
- Completed professional development courses to improve field knowledge and advance interpretation abilities in Biblical Sign Language and Performance Based Sign Language.
- Interpreted conference calls and other workplace communications in real-time.
- Sat in on meetings to provide members with oral translations of conversations and information.
- Safeguarded translated data by following ethical codes and industry best practices.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Auction Assistant/Ambassador
MaxSold
08.2018 - Current
- Gathered and sorted items for sale, organized at auction site and prepared written materials regarding items.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Listened to customer needs to identify and recommend best products and services.
- Mentored new employees on customer service, organizing strategies to maximize performance, productivity and team success.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Trained new hires to optimize profitability.
- Reduced process lags by training employees on best practices and protocols.
Maxsold Ambassador
MaxSold
08.2018 - Current
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
- Developed and implemented comprehensive social media outreach strategy, resulting in increased followers.
- Developed and maintained extensive network of community contacts, resulting in increased visibility.
- Strengthened bilateral relations with task-specific outreach initiatives.
- Managed media relations for organizations to produce successful results.
- Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other materials.
- Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
- Developed comprehensive media outreach plan to increase visibility of organization in local, regional and national markets.
Education
Master Of Business - ASL Interpretation, Human Rights Advocacy
Sacramento State University
Sacramento, CA05.1993
General Education & Performance Arts
Bella Vista High School
Fair Oaks, CA06.1986
Skills
- Continuous professional development
- Materials management
- Tutoring services
- Live interpretations
- Regional dialects
- Active listening
- Flexible
Affiliations
National PTA Lifetime Achievement Award, District Strategic Planning Chairperson, PTA President, SSC Chairperson, District Curriculum Standards and Student Services Committee Chairperson.
I specialize in equity advocacy for children, seniors and disabled individuals.
Education and Training
other
Timeline
ASL Interpreter
Akorbi/ Self
09.2018 - Current
Auction Assistant/Ambassador
MaxSold
08.2018 - Current
Maxsold Ambassador
MaxSold
08.2018 - Current
General Education & Performance Arts
Bella Vista High School
Master Of Business - ASL Interpretation, Human Rights Advocacy
Sacramento State University
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