Jennifer Harkness
5 Star Interpreting
Ogden,UT
1
Certification
2027
years of professional experience
Skilled ASL Interpreter with a strong focus on interpersonal communication and continuous professional development. Experience in facilitating effective communication in medical and business contexts, ensuring accessibility and clarity for deaf and hard-of-hearing individuals.
Work History
ASL Interpreter
- Increased understanding between medical professionals and deaf patients by providing clear, concise interpretations during consultations, examinations, and treatments.
- Encouraged open dialogue between deaf and hearing individuals within social settings, fostering connections and promoting inclusivity through skilled ASL interpretation.
- Facilitated effective communication within diverse business settings by interpreting complex industry-specific terminology into easily understood ASL expressions.
- Evaluated performance as an interpreter regularly, seeking feedback from both deaf and hearing clients to continuously improve skills and maintain high levels of client satisfaction.
- Promoted accessibility at public events by delivering real-time ASL interpretation of speeches and presentations.
- Provided interpretation services for deaf and hard of hearing individuals.
- Attended training programs to improve professional knowledge and interpretation skills.
ASL Interpreter
10 Years 3 Months- Delivered accurate ASL interpretation for multilingual communication between taxpayers and IRS representatives.
- Ensured compliance with federal regulations while facilitating access to tax-related information for individuals who were Deaf or Hard of Hearing.
- Collaborated with cross-functional teams to develop managerial training programs, enhancing service delivery and quality assurance.
- Conducted assessments of interpretation needs, tailoring services to meet diverse employee requirements effectively.
- Advocated for accessibility measures within the IRS, promoting inclusive communication practices organization-wide.
- Evaluated feedback from clients to refine interpreting techniques, ensuring high standards of clarity and understanding in communications.
- Assisted deaf clients in obtaining necessary resources and support services by providing accurate ASL interpretation during appointments and meetings.
- Ensured smooth transitions during interpreted conversations by anticipating speakers'' needs and seamlessly taking turns with team interpreters as needed.
- Demonstrated cultural sensitivity when working with diverse populations, adapting sign language choices to accommodate regional differences in vocabulary or syntax whenever possible.
- Maintained up-to-date knowledge of developments in the field of sign language interpretation through continued education, attending conferences, and participating in professional organizations.
- Streamlined workflow processes by implementing best practices in interpreting services, improving service efficiency and effectiveness.
Education
No Degree - Music Education
Skills
Advanced ASL proficiency
Simultaneous interpreting and Consecutive interpreting
Interpretation accuracy
Message analysis
Fingerspelling mastery
Non-manual signals and Classifiers usage
Specialized terminology
Deaf culture awareness
Team interpreting
Client confidentiality
Continuous professional development
Interpersonal communication
Certification
Utah Professional Certification
Timeline
ASL Interpreter
Internal Revenue Service, IRS
05.2016 - 08.2026Read More
ASL Interpreter
5 Star Interpreting
2006 - CurrentRead More
Weber State University
No Degree from Music Education
Read More