Hi, I’m
Felicia Zrna
Milwaukee
Summary
Developed strong customer service and teamwork skills in fast-paced food service environment. Adept at handling multiple tasks simultaneously and maintaining high standards of cleanliness and safety. Seeking to transition into new field where these skills will contribute to positive and efficient workplace.
Overview
2
years of professional experience
Work History
Zoo (SSA Group)10001 W Bluemound Rd, Milwaukee, WI
Food Associate/Manager's Assistant
05.2024 - 09.2025
Job overview
- Assisted in inventory management by tracking stock levels and replenishing supplies as needed.
- Collaborated with team members to uphold safety standards during food handling and service.
- Opened and closed all food stations located in the park.
- Helped manager's over see other associates.
- Adapted quickly to changing demands during peak visitor periods, ensuring seamless operations.
- Managed inventory levels of ingredients and supplies, minimizing waste and ensuring availability of necessary items.
Bartolotta Restaurants225 E Michigan St, WI-631 E Chicago St, WI
Banquet Server
11.2024 - 07.2025
Job overview
- Set up banquet rooms according to event specifications and layout requirements.
- Served food and beverages promptly to guests, ensuring high-quality service standards.
- Collaborated with kitchen staff to coordinate meal timing and special requests for dietary restrictions.
- Maintained cleanliness of dining areas throughout events, adhering to health and safety regulations.
- Responded effectively to guest inquiries and concerns, enhancing overall dining experience.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Carried out professional service, retaining polite and friendly approach at all times.
Rocky Rococo410 W Silver Spring Dr, Glendale
Cook
09.2023 - 04.2024
Job overview
- Prepared and assembled menu items according to established recipes and specifications.
- Maintained cleanliness and organization of kitchen workspace to ensure food safety compliance.
- Assisted in inventory management by tracking ingredient usage and minimizing waste.
- Set up cooking stations with necessary tools, equipment, and ingredients for efficient workflow.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
University of Wisconsin, Stevens PointStevens Point, WI
No Degree from Wildlife Ecology And Managment
Skills
- Food safety
- Food preparation
- Safe food handling
- Management
- Clear communication
- Sanitation procedures
- Food storage
- Quality controls
- Strong work ethic
- Quick learner
- Fast-paced environment
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeImportant To Me
Career advancementFlexible work hoursTimeline
Banquet Server
Bartolotta Restaurants
11.2024 - 07.2025
Food Associate/Manager's Assistant
Zoo (SSA Group)
05.2024 - 09.2025
Cook
Rocky Rococo
09.2023 - 04.2024
University of Wisconsin, Stevens Point
No Degree from Wildlife Ecology And Managment