Feliciano Mercado
Monroe,WA
Summary
As a seasoned business owner, I excel in operations management and building strong client relationships, driving repeat business and referrals. My strategic planning and negotiation skills led to significant cost reductions and profit increases. I'm adept at assembling and guiding high-performing teams, ensuring peak productivity and exceptional service standards.
Overview
12
12
years of professional experience
Work History
Dueno De Negosio
04.2011 - 07.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Improved team productivity by introducing innovative project management tools and techniques.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Education
No Degree - Vuluntario
New Mexico Highlands University
Las Vegas, NM04-1983
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Strategic planning
- Staff management
- Staff hiring
- Business administration
- Negotiation
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
feliciano
me gustaria aser cosas nuebas o canviar de travago me gusta travagar al aigre libre soi alegre y me gusta travagar en eqipo
Languages
Spanish
Full Professional
Interests
- Exploring various forms of art, such as [activity 1], [activity 2], and [activity 3], to nurture creativity and personal growth
- I enjoy helping others and giving back to the community
Timeline
Dueno De Negosio
04.2011 - 07.2023
No Degree - Vuluntario
New Mexico Highlands University
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