Felicia R. Weaver
Swartz Creek,MI
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
Work History
Crowd Manger
Ilitch Sports & Entertainment
Detroit, MI
10.2024 - Current
- Monitored entrances and exits for smooth transition between events or shows.
- Organized and monitored crowd flow to ensure safety of patrons.
- Provided customer service by answering questions and assisting patrons as needed.
Administrative Assistant
Qualified Staffing
Grand Blanc, MI
12.2024 - 06.2025
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Underwriter
United Wholesale Mortgage
Pontiac, MI
08.2024 - 10.2024
- Communicated effectively with lenders, brokers and other external partners involved in transactions.
- Ensured timely submission of all documents needed for closing transactions.
- Utilized underwriting software to determine loan risk and make approval decisions.
Tax Intern
Plante Moran
Flint, MI
01.2024 - 03.2024
- Gathered and organized financial documents necessary for filing purposes.
- Attended meetings with clients to discuss their tax situations.
- Worked closely with senior staff members on complex taxation projects.
School Bus Aide
Carman-Ainsworth Community Schools
Flint, MI
10.2023 - 01.2024
- Assisted driver in loading and unloading of students onto the bus as needed.
- Maintained order and discipline among passengers at all times.
- Notified administration of any incidents or accidents involving the bus or its passengers.
Receptionist
Cline, Cline & Griffin
Flint, MI
08.2021 - 09.2023
- Monitored office supplies inventory and placed orders when necessary.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Receptionist
Exhale Salon
Flint, MI
11.2020 - 07.2021
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Maintained cleanliness throughout salon with various cleaning schedules throughout the course of the day
Sales Consultant
Bridal by Viper
Birch Run , MI
08.2020 - 07.2021
- Scheduled appointments for prospective brides who wished to view collections or try on dresses.
- Stayed up-to-date on product knowledge through training sessions held by vendors.
- Displayed excellent communication skills when interacting with clients both in-person and over the phone.
Receptionist
Spence Tax Service
Swartz Creek, MI
05.2019 - 05.2021
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Assisted with special projects assigned by management when required.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
Education
BBA - Accounting
University of Michigan, Flint
Flint, MI04-2024
BBA - General Business
University of Michigan, Flint
Flint, MI04-2024
Certificate - Humanistic Inquiry
University of Michigan, Flint
Flint, MI04-2024
Skills
- Organizational skills
- Customer service
- Microsoft Office
- Clerical duties
- Multi-line phone system operation
- Verbal and written communication
Affiliations
- Member/Captain/Student Director of Odyssey Winterguard- October 2016- Present
- UM Flint's Dean's List- 6 Semesters
References
References available upon request.
Timeline
Administrative Assistant
Qualified Staffing
12.2024 - 06.2025
Crowd Manger
Ilitch Sports & Entertainment
10.2024 - Current
Underwriter
United Wholesale Mortgage
08.2024 - 10.2024
Tax Intern
Plante Moran
01.2024 - 03.2024
School Bus Aide
Carman-Ainsworth Community Schools
10.2023 - 01.2024
Receptionist
Cline, Cline & Griffin
08.2021 - 09.2023
Receptionist
Exhale Salon
11.2020 - 07.2021
Sales Consultant
Bridal by Viper
08.2020 - 07.2021
Receptionist
Spence Tax Service
05.2019 - 05.2021
BBA - Accounting
University of Michigan, Flint
BBA - General Business
University of Michigan, Flint
Certificate - Humanistic Inquiry
University of Michigan, Flint
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