Summary
Overview
Work History
Education
Skills
Certification
Timeline
Accomplishments
Languages
Work Availability
Work Preference
Interests
Hi, I’m

Felicitas Maldonado

Chulavista Ca,CA

Summary

Friendly Day Porter with commitment to delivering excellent guest experiences. Takes thorough approach to cleaning and maintaining properties. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
years of professional experience
1
Certification

Work History

Deployed Services

Poter
04.2023 - Current

Job overview

  • Enhanced customer satisfaction by efficiently transporting luggage and promptly attending to guest requests.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Contributed to hotel reputation by providing exceptional customer service and addressing concerns with professionalism.
  • Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
  • Collaborated with front desk staff to accommodate special guest requests or resolve issues quickly and effectively.

Elite Security Services

Security Officer
06.2019 - Current

Job overview

  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.

Education

Century High School
Santa Ana

High School Diploma
06.1997

Skills

  • Customer Service
  • Supply Stocking and Organization
  • Worksite Safety
  • Work Orders
  • Safety Protocols
  • Safety and Security

Certification

First aid

CPR

Food services

Traffic

Mental certifica

Timeline

Poter

Deployed Services
04.2023 - Current

Security Officer

Elite Security Services
06.2019 - Current

Century High School

High School Diploma

Accomplishments

  • Successfully completed two-week security training program.

Languages

Spanish
English
Availability
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Work Preference

Work Type

Full TimePart Time

Interests

Travel. Volunteering,community services or charity work .sport

Felicitas Maldonado