Maria Flores
Las Vegas
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Cortez Casino. Proven ability to enhance guest experiences through effective problem-solving and teamwork. Committed to maintaining safety and cleanliness while efficiently managing high-volume situations. Clean driving record and punctuality ensure reliability in all tasks.
Overview
2
2
years of professional experience
Work History
Poter
Cortez Casino
11.2025 - Current
- Assisted guests with luggage and inquiries, ensuring exceptional customer service.
- Maintained cleanliness and organization of public areas, contributing to positive guest experiences.
- Operated transportation carts and equipment safely, adhering to operational guidelines.
- Collaborated with team members to efficiently manage high guest volumes during peak hours.
- Communicated with coworkers and managers about completed duties.
Cashier
Steet Tacos
02.2024 - 02.2025
- Operated cash register efficiently during peak hours to ensure swift customer service.
- Processed transactions accurately, minimizing discrepancies and enhancing customer satisfaction.
- Assisted in training new cashiers on register procedures and customer engagement techniques.
- Managed inventory of cash, ensuring proper funds available for daily operations.
- Maintained cleanliness and organization at the checkout area to enhance overall store aesthetics.
- Collaborated with team members to streamline checkout processes and improve transaction speed.
- Handled customer inquiries professionally, resolving issues to promote a positive shopping experience.
- Implemented best practices for cash handling and security protocols, reducing risks of theft or loss.
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Clean driving record
- Worksite safety
- Punctual and dependable
Timeline
Poter
Cortez Casino
11.2025 - Current
Cashier
Steet Tacos
02.2024 - 02.2025