Felicite Djouga Moore
Fort Worth,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Agent
Sublime Body Med Spa
04.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Addressed customer account discrepancies and concerns.
Education
High School Diploma -
Infant Jesus ( Ivory Coast )
Skills
- Passenger Monitoring
- Telephone Reception
- Information Updates
- POS Systems and Ordering Platforms
- Inbound Customer Service
- Customer Relations
- Interpretation and Translation Services
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Customer Service Agent
Sublime Body Med Spa
04.2021 - Current
High School Diploma -
Infant Jesus ( Ivory Coast )
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