Felicity Azare
New York,USA
Summary
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
Work History
Lead Cook
Anthony Duranti
Manhattan, New York
10.2024 - Current
- Supervised kitchen staff to ensure smooth daily operations.
- Prepared and cooked high-quality meals according to recipes and standards.
- Managed inventory levels and ordered supplies as needed for the kitchen.
- Maintained cleanliness and organization of kitchen work areas and equipment.
- Ensured compliance with health regulations and safety protocols in the kitchen.
- Completed workstation set up and break down, properly disposing of leftover food.
- Monitored quality of all cooked items throughout the day to guarantee high standards were maintained.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Supervised staff in daily kitchen duties, including prepping ingredients, cooking meals, and cleaning up after service.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Provided guidance during meal rushes in order to maintain an organized workflow within the kitchen area.
- Stood in for other members of kitchen staff.
- Grilled and deep fried various foods from meats to potatoes.
- Inventoried kitchen sections and refilled supplies.
- Adjusted recipes as needed to accommodate dietary restrictions or allergies of customers.
- Washed, sliced, peeled and cut various foods to prepare for cooking or serving.
- Trained new cooks on proper techniques for preparing dishes according to recipes.
- Monitored culinary standards and operational guidelines for kitchen areas, food preparation and facility conditions.
- Organized frequent tasting sessions with chefs in order to assess the quality of dishes being served.
- Kept kitchen, cooking utensils and storeroom clean and neat.
- Trained new kitchen staff on cooking techniques and kitchen procedures.
- Experimented with new recipes and ingredients to refresh menu offerings.
- Enforced strict health and hygiene standards in the kitchen and work areas.
- Fostered a collaborative and respectful kitchen environment, promoting team cohesion.
- Inspected kitchen areas regularly for cleanliness; instructed staff members on sanitation protocols when necessary.
- Adhered strictly to company guidelines concerning safety procedures when handling hot surfaces or sharp objects.
- Evaluated customer feedback regarding taste, presentation, temperature accuracy, speed of service.
- Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
- Checked freezer and refrigerator each day to verify proper functioning.
- Ensured compliance with all relevant laws and regulations regarding food safety.
Program Graduate
Hot Bread Kitchen Culinary Program
New York, USA
07.2024 - 08.2024
- Large-scale prep work and production
- Knife skills and overall kitchen readiness
- Kitchen sanitation and safety principles, including proper handling of kitchen equipment and tools
- Standard cooking and baking techniques
- Bread and pastry techniques, including dough assembly and shaping
- Following and scaling recipes accurately
- Setting up both hot and cold stations, with a focus on kitchen maintenance and cleanliness
- Hot Bread Kitchen’s 100-hour culinary training program prepares women and non-binary people to work in the culinary industry. The values emphasized in this technique-driven program include adaptability, teamwork, initiative, and working with a sense of urgency. Each program graduate was chosen from a pool of 100+ applicants.
Digital Literacy Intern
Manhattan Comprehensive Day and Night School
New York, USA
10.2023 - 01.2024
- Used technology equipment correctly and responsibly
- Used digital tools to communicate and exchange information
- Demonstrated proper keyboarding techniques for speed and accuracy
Server/ House Keeper
Thelma Quashie
03.2020 - 02.2021
- Greeted and served customers with a positive and welcoming attitude,answered questions, and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Implemented feedback from customers to improve service quality and menu offerings.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Informed customers of daily specials and signature menu items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Addressed complaints to kitchen staff and served replacement items.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Followed health safety guidelines when preparing and serving food products.
- Cleaned tables and chairs to prepare dining area for next customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Cleaned and maintained guest rooms to ensure a welcoming environment.
- Managed laundry services, including washing, drying, and folding linens.
- Reported maintenance issues to management for prompt resolution.
- Assisted with deep cleaning projects during off-peak periods.
- Followed safety protocols while using cleaning chemicals and equipment.
- Provided excellent customer service by responding to guest requests promptly.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Emptied trash receptacles throughout the property.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Ensured that all health standards were met during cleaning operations.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Provided information about hotel services upon request from guests.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Organized closets with hangers for guests' clothing items.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Communicated with maintenance team on damages to repair.
- Reported damage or theft of hotel property to management.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Swept and damp-mopped private stairways and hallways.
Education
Food Handlers Certificate -
NYC Department of Health and Mental Hygiene
Manhattan, NY09-2024
Skills
- Food safety and sanitation proficiency
- Knowledge of kitchen equipment operations
Education Certifications
Food Handlers Certificate, NYC Department of Health and Mental Hygiene, 08/01/24
Languages Skills Interests
Twi, Bilingual, Food safety and sanitation proficiency, Knowledge of kitchen equipment operations
Timeline
Lead Cook
Anthony Duranti
10.2024 - Current
Program Graduate
Hot Bread Kitchen Culinary Program
07.2024 - 08.2024
Digital Literacy Intern
Manhattan Comprehensive Day and Night School
10.2023 - 01.2024
Server/ House Keeper
Thelma Quashie
03.2020 - 02.2021
Food Handlers Certificate -
NYC Department of Health and Mental Hygiene