Overview
Work History
Education
Timeline
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Felicity Barnett

Felicity Barnett

Overview

6
6
years of professional experience

Work History

Member Success Specialist

OsteoStrong
10.2023 - Current
  • Utilized CRM software to manage member accounts, sales, and scheduling
  • Negotiated and closed sales with potential clients to increase membership count
  • Provided a high-quality member experience throughout client's appointments
  • Trained new employees on standard procedures and adherence to company policy
  • Met strict time constraints while maintaining quality of experience and balancing multiple projects

Technology Project Manager

FIS Global
01.2020 - 06.2022
  • Led project team and client through the full project lifecycle, including full implementation of eBanking solutions for several clients simultaneously
  • Participated in FIS Associate Development Program and Mentorship program
  • Communicated across departments and leadership to effectively work together to complete each project
  • Reported and documented on project success criteria, testing, project milestones, and issues
  • Navigated and resolved issues and obstacles to complete projects on time
  • Demonstrated extensive understanding of project management principles, methods, and techniques
  • Communicated effectively for client satisfaction and received positive feedback on client's surveys.

Management Consultant Intern

Clarus Consulting Group
05.2019 - 08.2019
  • Researched and edited Needs Assessment for the Strategic Plan Development Project for $10.6 million Alabama Dept
  • Of Early Childhood Education Preschool Development Grant
  • Edited needs assessment, Alabama Department of Early Childhood Education grant project
  • Conducted data analysis, theme identification based on over one hundred needs assessments
  • Researched business development and best practice solutions for the organizational development training program
  • Assisted with and participated in executive meetings and project focus groups and interviews.

Office Administrative Assistant

Raymond James
08.2018 - 02.2019
  • Responsible for completion of bond and investment strategy reports
  • Utilized Excel to build stock momentum data for research and other reports
  • Proofread reports and documents.

Education

Bachelor of Science in Finance -

Mississippi College
Clinton, MS
12.2019

Timeline

Member Success Specialist

OsteoStrong
10.2023 - Current

Technology Project Manager

FIS Global
01.2020 - 06.2022

Management Consultant Intern

Clarus Consulting Group
05.2019 - 08.2019

Office Administrative Assistant

Raymond James
08.2018 - 02.2019

Bachelor of Science in Finance -

Mississippi College

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Felicity Barnett