Felicity Colegrove
Bennington,VT
Summary
Goal-oriented individual with an optimistic outlook on profession. Skilled at improving client/customer experience, as well as surrounding team members. Inspired to help others and driven to apply unfailing work ethic to meet any objectives.
Overview
4
4
years of professional experience
Work History
Custodial Worker
Mount Anthony Union High School
05.2022 - 02.2023
- Collected trash and emptied receptacles and recycling containers.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Checked in and stocked inventory throughout facility.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Moved furniture for cleaning and set up for special events.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Senior Caregiver
Brookdale Assisted Living
09.2021 - 10.2021
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in professional matter.
Sales Associate
Dollar General
08.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
Fast Food Crew Member
Kentucky Fried Chicken
03.2019 - 06.2021
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Hoosick Falls Junior/Senior High School
Hoosick Falls, NY06.2021
Skills
- Reading Comprehension
- Client Protection
- Active Listening
- Hospitality and Accommodation
Timeline
Custodial Worker
Mount Anthony Union High School
05.2022 - 02.2023
Senior Caregiver
Brookdale Assisted Living
09.2021 - 10.2021
Sales Associate
Dollar General
08.2021 - 09.2021
Fast Food Crew Member
Kentucky Fried Chicken
03.2019 - 06.2021
High School Diploma -
Hoosick Falls Junior/Senior High School
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