Felicity Davis
Konawa,OK
Summary
Dynamic professional with a strong work ethic and excellent communication skills, experienced at Sonics Drive In and Bancfirst. Proven track record in enhancing guest satisfaction and processing transactions efficiently. Adept at educating clients on digital banking tools, fostering engagement, and ensuring compliance with security protocols. Flexible and committed to performance improvement.
Overview
3
3
years of professional experience
Work History
Carhop
Sonics Drive In
Konawa, OK
12.2025 - Current
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers in navigating bank services, enhancing overall client satisfaction.
- Maintained cash drawer integrity through meticulous balancing and reconciliation procedures.
- Collaborated with team members to identify and resolve customer issues promptly.
- Educated clients on digital banking tools, improving their engagement with online services.
- Ensured adherence to security protocols during cash handling and transaction processing.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Teller
Bancfirst
Konawa, OK
07.2023 - 12.2025
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers in navigating bank services, enhancing overall client satisfaction.
- Maintained cash drawer integrity through meticulous balancing and reconciliation procedures.
- Collaborated with team members to identify and resolve customer issues promptly.
- Educated clients on digital banking tools, improving their engagement with online services.
- Ensured adherence to security protocols during cash handling and transaction processing.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Education
High School Diploma -
Konawa Highschool
Konawa, OKSkills
- Good communication
- Drive-thru experience
- Flexible schedule
- Strong work ethic
- Guest satisfaction
- Phone etiquette
- Salesmanship
- Payment processing
- Performance improvement
- Interpersonal relationships
Timeline
Carhop
Sonics Drive In
12.2025 - Current
Teller
Bancfirst
07.2023 - 12.2025
High School Diploma -
Konawa Highschool