Felicity Del Granado
WATERTOWN
Summary
Dynamic team member with a proven ability to deliver exceptional customer service and maintain cleanliness in fast-paced environments. Known for adaptability and strong teamwork skills.
Overview
4
4
years of professional experience
Work History
Restaurant Team Member
Panera
2026.07 - 2026.09
- Delivered exceptional customer service by efficiently taking and processing orders.
- Collaborated with team members to ensure timely food preparation and delivery during peak hours.
- Adapted quickly to menu changes, ensuring accurate order fulfillment for diverse customer preferences.
- Maintained cleanliness and organization of dining and service areas to enhance guest experience.
Youth Sports Coach
YMCA
2022.04 - 2025.12
- Developed and implemented engaging lesson plans for various youth sports programs.
- Organized and supervised daily practices, ensuring a safe and inclusive environment for all participants.
- Fostered positive relationships with participants, parents, and community members to enhance program participation.
- Trained and mentored assistant coaches on effective coaching techniques and program policies.
- Led workshops on sportsmanship, teamwork, and healthy competition to promote personal growth among athletes.
Ice Cream Server
Shabooms Ice Cream
2025.08 - 2025.11
- Served ice cream and desserts, ensuring customer satisfaction through prompt service.
- Assisted customers in selecting flavors and toppings, providing personalized recommendations.
- Operated point-of-sale system for accurate order processing and cash handling.
- Maintained cleanliness of serving area, adhering to health and safety standards.
Education
High School Diploma -
Watertown High School
Watertown, NYSkills
- Team collaboration
- Customer interaction
- Cleaning and sanitizing
- Strong teamwork
- Flexible schedule
- Adaptable schedule
Timeline
Restaurant Team Member
Panera
2026.07 - 2026.09
Ice Cream Server
Shabooms Ice Cream
2025.08 - 2025.11
Youth Sports Coach
YMCA
2022.04 - 2025.12
High School Diploma -
Watertown High School