Summary
Overview
Work History
Education
Skills
Timeline
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Felicity Loyd

Callahan,FL

Summary

Trustworthy manager hoping to secure position where diligence and professionalism are rewarded. Driven, enthusiastic about working in fast-paced, competitive environments. Hardworking and knowledgeable. Uses tact, diplomacy and persuasive communication to overcome objectives and close sales. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

1
1
year of professional experience

Work History

Retail Manager

Cato Fashions
Jacksonville, FL
04.2021 - Current
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Assisted in recruiting, hiring and training of team members.
  • Created visual store strategy based on market trends.
  • Handled inventories, cash and payroll procedures and managed controllable P&L line items.
  • Completed daily paperwork and computer entry of sales data as established by management.

Laundry Supervisor

Quality Coin Laundry
Gautier , MS
08.2020 - 12.2020
  • Completed schedules, shift reports and other business documentation.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Communicated repair needs to maintenance staff.
  • Managed laundry, including sorting, washing, drying and ironing.
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.

Bank Teller

Vystar Credit Union
Callahan , FL
06.2019 - 03.2020
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Provided customer records on demand, including account statements and copies of checks.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Turned in excess cash to maintain drawer security.
  • Counted and packaged currency and coins.
  • Accessed computerized financial information to answer questions related to specific accounts.
  • Executed wire transfers, stop payments and account transfers.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.

Education

High School Diploma -

West Nassau High School
Callahan, FL
06.2021 - 06.2021

Skills

    Strategic selling

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Timeline

High School Diploma -

West Nassau High School
06.2021 - 06.2021

Retail Manager

Cato Fashions
04.2021 - Current

Laundry Supervisor

Quality Coin Laundry
08.2020 - 12.2020

Bank Teller

Vystar Credit Union
06.2019 - 03.2020

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Felicity Loyd