Felicity McNeece
Wautoma,WI
Summary
Dynamic and dedicated professional with a strong work ethic, honed at Kwik Trip, where I excelled in customer service and problem-solving. Proven ability to enhance customer experiences through effective communication and tailored recommendations. A reliable team player with a passion for fostering positive environments and ensuring operational excellence. Also detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Associate Cashier
Kwik Trip
03.2024 - Current
- Provided exceptional customer service while addressing inquiries and resolving issues efficiently.
- Processed transactions accurately using point-of-sale systems to enhance customer experience.
- Maintained a clean and organized workspace, ensuring compliance with safety and health standards.
- Assisted customers in product selection, demonstrating knowledge of merchandise and promotions.
After-School Program Assistant
Wautoma Area School District
08.2021 - 05.2025
- Developed engaging educational activities to enhance student learning and social skills.
- Coordinated daily schedules and logistics to ensure smooth program operations.
- Assisted in implementing behavior management strategies to foster a positive environment.
- Led group discussions to encourage teamwork and build student confidence.
Ski Technician
Nordic Mountain Ski Area
11.2023 - 03.2024
- Performed routine maintenance and repair on various ski equipment to ensure optimal performance.
- Evaluated customer needs and provided tailored recommendations for ski gear selection.
- Assisted in inventory management by tracking stock levels of equipment and accessories.
Education
Bachelor of Science - Nursing
University of Wisconsin, Stevens Point
Stevens Point, WI05-2029
High School Diploma -
Wautoma High School
Wautoma, WI05-2025
Skills
- Strong work ethic
- Reliability and punctuality
- Team player mentality
- Patience and empathy
- Friendly and respectful
- Problem-solving
Certification
- CNA - Certified Nurse Assistant
Timeline
Customer Service Associate Cashier
Kwik Trip
03.2024 - Current
Ski Technician
Nordic Mountain Ski Area
11.2023 - 03.2024
After-School Program Assistant
Wautoma Area School District
08.2021 - 05.2025
Bachelor of Science - Nursing
University of Wisconsin, Stevens Point
High School Diploma -
Wautoma High School
Similar Profiles
Zachary PearsonZachary Pearson
NA at Kwik Trip, Green Bay, KwikNA at Kwik Trip, Green Bay, Kwik
Alexander KoenigAlexander Koenig
Retail Worker at Kwik TripRetail Worker at Kwik Trip
Andrew WillemssenAndrew Willemssen
Guest Service Co-Worker at Kwik TripGuest Service Co-Worker at Kwik Trip
Mason FothMason Foth
Front End Team Member at Kwik TripFront End Team Member at Kwik Trip
Dan ScharnhorstDan Scharnhorst
NA at Mt. Morris Camp and Retreat CenterNA at Mt. Morris Camp and Retreat Center