Felicity Raber
Cotopaxi,CO
Summary
Dynamic professional with a strong work ethic and proven expertise in automotive detailing at Faricy Automotive. Recognized for enhancing customer satisfaction through meticulous attention to detail and effective communication. Skilled in inventory management and team collaboration, consistently achieving superior results while maintaining a clean and organized workspace.
Overview
3
3
years of professional experience
Work History
Car Detailer
Faricy Automotive
Salida, CO
12.2025 - Current
- Conducted thorough vehicle cleaning, including interior vacuuming and exterior washing, ensuring high-quality standards.
- Operated specialized detailing tools such as polishers and steam cleaners to enhance vehicle appearance.
- Inspected vehicles for cosmetic imperfections, recommending services to improve customer satisfaction.
- Collaborated with team members to streamline workflow processes, reducing turnaround time on detailing projects.
- Maintained inventory of cleaning supplies and tools, ensuring readiness for daily operations and minimizing delays.
- Trained new staff on best practices for vehicle detailing techniques and equipment usage to uphold quality standards.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
- Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
- Shined vehicle windows and windshields to remove water spots.
- Applied protective agents, including sealants, to protect surfaces.
- Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Washed cars and trucks daily for auto dealership.
- Assisted with inventory control measures, ensuring adequate stock levels of necessary supplies at all times.
- Streamlined workflow processes by keeping tools and supplies well-organized for easy access throughout each task.
- Refilled gas tanks and documented fluid levels.
Housekeeper
Hampton By Hilton
Salida, CO
06.2024 - 10.2025
- Maintained cleanliness and organization of guest rooms and public areas to enhance guest satisfaction.
- Executed daily housekeeping tasks efficiently, ensuring high standards of cleanliness and hygiene.
- Assisted in training new team members on proper cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies, restocking as needed to ensure operational efficiency.
- Collaborated with maintenance staff to report and address any facility issues promptly.
- Implemented improved cleaning procedures that increased overall productivity within the housekeeping team.
- Facilitated positive guest interactions to respond to inquiries or special requests effectively.
- Conducted regular inspections of cleaned areas to uphold quality assurance standards consistently.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Assistant Manager
Cato Fashions
Pueblo, CO
10.2023 - 06.2024
- Supervised daily operations to ensure efficient store functionality.
- Trained and mentored new staff on customer service best practices.
- Implemented visual merchandising strategies to enhance product presentation.
- Analyzed sales trends to optimize inventory management and stock levels.
- Collaborated with management to develop promotional campaigns and events.
- Streamlined checkout processes to improve customer experience during peak hours.
- Assisted in budgeting and expense tracking for store operations.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Oversaw daily operations to maintain store cleanliness and organization.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Assisted in budget preparation, ensuring alignment with financial goals.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Store Associate
Goodwill
Portage, IN
07.2023 - 11.2023
- Assisted customers in locating merchandise and answering inquiries.
- Maintained organized store displays and ensured cleanliness throughout the sales floor.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to replenish inventory and restock shelves efficiently.
- Implemented effective merchandise rotation practices to minimize waste and enhance presentation.
- Provided training to new associates on store policies and customer service standards.
- Contributed to achieving sales goals through proactive customer engagement and upselling techniques.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Education
High School Diploma -
Horizons Exploratory Academy
Salida, CO05.2021
Skills
- Customer service
- Car washing techniques
- Automotive detailing
- Interior and exterior cleaning
- Sales techniques
- Strategic planning
- Clear communication
- Multitasking and organization
- Attention to detail
- Time management
- Problem-solving
- Task prioritization
- Strong work ethic
- Honest and dependable
- Communication and interpersonal skills
- Adaptable and flexible
- Decision-making
- Conscientious and Detail-oriented
- Reliable and responsible
- Goal driven
- Problem identification
- Productivity and time management
- Calm and pleasant demeanor
- New employee training
- Team leadership
- Inventory management
- Creative thinking
- Checklists and recordkeeping
- Team cooperation
- Hospitality and accommodation
- Work order fulfillment
- Telephone etiquette
- Relationship building
- Team collaboration
- Work planning
Timeline
Car Detailer
Faricy Automotive
12.2025 - Current
Housekeeper
Hampton By Hilton
06.2024 - 10.2025
Assistant Manager
Cato Fashions
10.2023 - 06.2024
Store Associate
Goodwill
07.2023 - 11.2023
High School Diploma -
Horizons Exploratory Academy