Felipe Camargo
Hollis Center,ME
Summary
Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.
Overview
4
4
years of professional experience
Work History
Teller
M&T Bank
Parsonsfield, ME
03.2023 - 09.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Vault Custodian, ensuring that the bank maintains acceptable coin and cash levels, ordering more or shipping out excess amount as needed, and monitoring cash levels for TCR.
Assistant Store Manager
Nouria Energy
Scarborough, ME
01.2021 - 03.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Assisted in recruiting, hiring, and training new employees to expand the team''s capabilities and promote growth within the company.
Education
High School Diploma -
EE Jardim Primavera
Salto De Pirapora, Sao Paulo - Brazil 12.2011
Skills
Exceptional customer service
Strong Work Ethic
Professionalism and Courtesy
Excellent time management skills
Cash handling and management
Bilingual in Portuguese
Tech Savvy
Attention to Detail
Languages
Portuguese
Native or Bilingual
Timeline
Teller
M&T Bank
03.2023 - 09.2024
Assistant Store Manager
Nouria Energy
01.2021 - 03.2023
High School Diploma -
EE Jardim Primavera