Felipe Cherritte
Milford
Summary
Motivated and results-driven professional with hands-on experience in small business operations, customer service, retail, and sales. Proven ability to support product manufacturing and assembly, build relationships with retail partners, and contribute to B2B sales efforts. Skilled in cash handling, inventory coordination, and team collaboration, with a strong focus on efficiency and customer satisfaction. Proficient in Microsoft Excel for organizing business information and experienced in managing social media to enhance brand visibility. Recognized for exceeding sales goals, training team members, and maintaining a well-organized and customer-focused work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head of Production and Sales
SleepAZ
02.2025 - Current
- Oversaw the manufacturing and assembly of high-quality mattresses, ensuring consistency and product excellence
- Conducted outreach and met with retail businesses to introduce and pitch mattress product lines for in-store placement
- Secured business-to-business (B2B) sales, supplying mattresses directly to retail partners
- Used Microsoft Excel to organize and maintain detailed records on prospective and current business clients
- Managed social media platforms to promote products, engage customers, and enhance brand visibility
Back End Associate/Cash Office Administrator
Lowes Home Improvment
04.2024 - 02.2025
- Efficiently unloaded freight for the sales floor, ensuring timely and accurate processing of incoming shipments
- Counted and recorded cash from the previous sales day, preparing detailed financial reports for daily summary documentation
- Maintained accurate financial records by organizing daily cash reports and contributing to overall cash office administration
- Monitored and organized inventory on the sales floor to support a clean, efficient, and customer-ready store environment
- Ensured timely deposits by coordinating pick-ups with armored car services while adhering to strict security protocols
Sales Associate
Crocs
07.2023 - 04.2024
- Engaged with customers at the cash register, delivering excellent service and ensuring a smooth checkout process
- Accurately processed transactions and managed the cash register, demonstrating strong cash-handling skills
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Consistently met and exceeded sales targets by effectively promoting and selling designated products
- Collaborated with team members to break down and organize selling locations, contributing to an efficient and visually appealing store layout
Grocery Associate
Market Basket
11.2020 - 06.2023
- Developed and implemented strategies to engage with customers, ensuring a positive shopping experience and promptly addressing their needs
- Managed inventory efficiently, ensuring timely stocking and proper product display on the sales floor
- Played a key role in onboarding and training new hires, sharing best practices, and promoting a collaborative team environment
- Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise
Education
Bachelor of Science - Accounting
Southern New Hampshire University
Hooksett, NH04-2027
High School Diploma -
Milford High School
Milford06-2024
Skills
- Customer Satisfaction
- Standard Operating Procedures
- Operational Excellence
- Scheduling and Timelines
- Microsoft Excel
- QuickBooks Certification
- Cash Handling
- Creating Daily Reports
Certification
Quickbooks Certification
Lowe's Power Equipment Certified
Languages
Portuguese
Native or Bilingual
Timeline
Head of Production and Sales
SleepAZ
02.2025 - Current
Back End Associate/Cash Office Administrator
Lowes Home Improvment
04.2024 - 02.2025
Sales Associate
Crocs
07.2023 - 04.2024
Grocery Associate
Market Basket
11.2020 - 06.2023
Bachelor of Science - Accounting
Southern New Hampshire University
High School Diploma -
Milford High School
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