Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felipe Colunga

Roma

Summary

Proactive Delivery Specialist and Carpenter with extensive experience in customer service and maintenance. Specialized in safe driving practices, efficient delivery scheduling, and high-quality carpentry work. Known for strong organizational skills, effective communication, and a commitment to meeting tight deadlines and ensuring customer satisfaction.

Overview

5
5
years of professional experience

Work History

Delivery Specialist

O'Reilly Auto Parts
03.2024 - Current
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
  • Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
  • Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
  • Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
  • Maintained strict adherence to delivery schedules, ensuring punctuality and reliability in meeting customer expectations.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather, and other factors.
  • Ensured the safety of delivered items by properly securing and handling packages during transport.
  • Assessed vehicle for damage after each shift and kept it properly cleaned and maintained.

Maintenance

Starr County Annex
11.2020 - 03.2024
  • Implemented preventive maintenance programs for key electrical components, extending their service life and reducing overall maintenance costs.
  • Performed preventative maintenance and inspections on production machinery.
  • Reduced aircraft maintenance costs for clients by implementing streamlined maintenance processes and predictive analytics tools.
  • Reviewed maintenance data to find trends and plan regular maintenance.
  • Reduced maintenance downtime by implementing efficient preventative maintenance procedures.
  • Carried out preventative maintenance, keeping tools and machinery functional.
  • Reported equipment maintenance requests and quality control issues.
  • Repaired and performed minor maintenance on equipment at terminals.
  • Performed routine maintenance on equipment.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.

Carpenter

Excell Modular and Scaffolds
01.2020 - 03.2020
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
  • Assisted in site preparation and cleanup activities to ensure efficient project workflow and minimize disruptions for clients or other construction teams.
  • Increased safety on job sites by diligently following industry best practices and OSHA guidelines during all carpentry tasks.
  • Collaborated with other construction workers to coordinate projects and streamline process.
  • Discarded debris and disposed waste to maintain cleanliness and quality standards.

Education

GED -

Mcallen High School
Mcallen, TX

Skills

  • Strong organizational skills
  • Self-motivation and discipline
  • Professionalism and Punctuality
  • Patience and Tolerance
  • City and non-city driving
  • Vehicle maintenance knowledge
  • Delivery schedules
  • Safety protocols and procedures
  • Effective Communication
  • Safety Protocols
  • GPS navigation mastery
  • Safety Compliance Awareness
  • Delivery Scheduling
  • Efficient Driving Techniques
  • Safety awareness
  • Professional Appearance
  • Customer Service
  • Safe Driving Practices
  • Attention to Detail

Timeline

Delivery Specialist

O'Reilly Auto Parts
03.2024 - Current

Maintenance

Starr County Annex
11.2020 - 03.2024

Carpenter

Excell Modular and Scaffolds
01.2020 - 03.2020

GED -

Mcallen High School

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Felipe Colunga